Highest quality plants, reliable delivery, trustworthy customer service
I have used dobies repeatedly over the last few years, every plant I have received from them has been top quality. They grow strong and fast and last. Their customer service is also fantastic; a...
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Naomi
Dobies
3 years ago
Thank you for the 5 star review of your order. I am glad to hear you are happy with the goods received and our service. Your comments regarding our customer service are also welcomed so thank you for your valued feedback.
Their service is good. The plants or seeds arrive quickly and on time and are of a good quality. Would recommend them.
Naomi
Dobies
3 years ago
Thank you for your 5 star review. I am glad to hear your order arrived promptly and you are pleased with the quality. Your comments are appreciated and thank you for taking the time to get in touch.
Many thanks for your 5 star review and I am sorry to hear you are not happy. I do apologise if 2 of the Bulbs are not growing so have replaced them for you. We do appreciate your valued feedback and apologise for any inconvenience.
AR
Anthony Roofe
3 years ago
Thank you for your quick reply and many thanks for replacing 2 more bulbs I did not expect that thanks again
The product we received was in excellent. Received in good condition.Good time. Very pleased.
Naomi
Dobies
3 years ago
Thank you for the positive review of your order. I am glad to hear the plant arrived promptly and was in a good condition. Your feedback is appreciated.
This order arrived in a split delivery, but all items arrived safe and well, will be using them again..👍🏻👍🏻
Naomi
Dobies
3 years ago
Thank you for your positive review of your order. I am sorry if the order arrived split. This may have been because the items were sent from different sources so apologies for any inconvenience. I am glad to hear everything arrived safe and that you will use us again. Your comments are much appreciated.
Very good service and product needs time to perk up
Very good service and product
Naomi
Dobies
3 years ago
Thank you for your positive review. I am glad to hear you are happy with our service and the product. The plants should grow on successfully given some time.
Very good service and product, delivery on time well packed and protected
Naomi
Dobies
3 years ago
Many thanks for leaving your positive review. I am pleased you are happy with our service, that your order was well packaged and delivered promptly. Your comments are much appreciated.
Dobies website is not fit for purpose when you can't check the status of your orders when you're logged in. Also when I called the help desk the advisor told me he would fix an issue with my email...
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Emily
Dobies
3 years ago
Thank you for your review and feedback. We are sorry to hear of the issues you have experienced reviewing your order status. We are currently working on our website to bring this feature back as it was temporarily removed due to some issues. Customer communication is very important to us and whilst our website does not have this feature, we are in the meantime, ensuring to send all customers a dispatch notification email with there tracking information so you can keep up to date on your order status. If any delays occur to an order, we will email you also to inform you of any issues. We can confrim your email address has been updates against your account to ensure no further issues occur.
Trusted Customer
3 years ago
I can confirm you have NOT updated my email address as stated above, which I assume is why I did not receive a dispatch notification email. I have again tried to log on using the correct email address and receive the message " No account registered under this email address"
The only reason I received this message is because I created a new email account to accommodate for your shortcoming in not correcting my email address.
Regards
Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.