Thank you for your feedback. It is really pleasing to hear that you had excellent service in the UK and from your Tour Manager in Australia, and had a good time with your fellow travellers. Naturally, we were disappointed to hear some of the hotels did not meet your expectations. Please be assured that we will be using your feedback, as well as that of our other travellers, as we review which hotels to feature in future. On top of that, a member of our team is travelling to Australia later this month as part of our ongoing process of reviewing hotel standards. Finally, thank you for advising us about the issue in Dubai. We are looking into how we can include public holiday details into our customer travel documents in future. With best wishes from the Distant Journeys Team.
