Margret (the call center agent) was friendly and knew the product to the core! I can recommend anyone to join Discovery without a doubt!
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Trusted Customer
Feefo Verified
7 years ago
Customer service
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Trusted Customer
Feefo Verified
7 years ago
excellent
the lady that helped me over the phone was very helpful. she explained everything very well.
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Trusted Customer
Feefo Verified
7 years ago
Excellent service
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Trusted Customer
Feefo Verified
7 years ago
Qwerty
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Trusted Customer
Feefo Verified
7 years ago
Overall very good, thank you.
Overall a good experience, but I had 3 different agents phone me over 3 days regarding matters already discussed. So maybe Discovery agents should have more communication amongst each other.
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Trusted Customer
Feefo Verified
7 years ago
Thank you for the great and efficient telephonic service! However, I am still awaiting the promised email, explaining the specific plan together with the medical aid number. Please send asap.
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Trusted Customer
Feefo Verified
7 years ago
Discovery was very helpful and gave correct product information. Discovery was responsive to questions asked.
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Trusted Customer
Feefo Verified
7 years ago
the help was very specific and into detail about the policy that real made things easy for me to understand
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
