Many thanks for taking the time to review Hazelbank. It's always useful to get customer feedback as it gives us a change to take any problems back to the owners and attempt to rectify them.
We are sorry to hear of the problems you experienced. We haven't previously been aware of any issues at Hazelbank but have spoken with the owner regarding your comments and maintenance is now being carried out. Mid-week cleaning isn't currently offered but will be discussed with owners and cleaners for future bookings.
Nigel
Discover Scotland
8 years ago
The various suggestions have been acted on over last winter so that the trees have been cut back/down and the glazing units replaced. If a mid stay clean is required with a 2 week booking this may be arranged by request and with an extra charge of £65
Date of purchase: 11/22/2016
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Trusted Customer
blyth northumberland
9 years ago
What Trusted Customer said about Discover Scotland:
hi everthing we wanted from a holiday,wildlife on your doorstep and accommadation super will book with you again
Product reviews
Date of purchase: 01/13/2017
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Trusted Customer
9 years ago
What Trusted Customer said about Discover Scotland:
efficient service.
Nigel
Discover Scotland
9 years ago
Thank you for taking time to leave a review it is great to hear all went smoothly with the booking.
Product reviews
Nigel
Discover Scotland
9 years ago
Very good to hear that you enjoyed your holiday. The owners do take an active approach to the house and over the last year or so have provided a range cooker and other items. They do plan to change carpets in the near future and renewal of seat pads. Due to the construction of the house it will always have an older style but hopefully the location with the wonderful views and nearby sand of Brighouse Bay allows the style to be forgiven. Hope to see you next year so that you can see progress in the house.
Date of purchase: 09/07/2016
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Trusted Customer
Warminster
9 years ago
What Trusted Customer said about Discover Scotland:
Always find Discover Scotland staff very helpful and polite - no hassle booking holidays!
Product reviews
Nigel
Discover Scotland
9 years ago
Many thanks for your review. We will pass your comments on to the owner for attention.
Date of purchase: 05/06/2016
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Trusted Customer
9 years ago
all first class thank you
Product reviews
Date of purchase: 06/27/2016
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Trusted Customer
9 years ago
What Trusted Customer said about Discover Scotland:
The service is always exceptional!
Nigel
Discover Scotland
8 years ago
The girls in the office work hard to make sure that all goes smoothly so thank you for the 5* review.
Product reviews
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Nigel
Discover Scotland
8 years ago
Excellent to hear that you had such a great time, it is a fabulous area and hopefully you will be able to return before too long to enjoy it all again.
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