We have been holidaying with discover Scotland for 10 years now, The service they provide is excellent, the staff are super friendly and easy to deal with, they are very accommodating and very...
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Nigel
Discover Scotland
8 years ago
Many thanks for your kind comments. It's always nice to hear we're getting things right!
Product reviews
Nigel
Discover Scotland
8 years ago
A fantastic review of Airie! So pleased that you enjoyed your stay!
Thank you for the review as it helps to let us kwow that all is working properly.
Product reviews
Nigel
Discover Scotland
9 years ago
Thank you for your review,. We are sorry that the house was not quite what you wanted but hopefully we will be able to help you with your future holiday plans.
Good website and no problems booking.We received confirmation next morning of our booking and more property details.
Nigel
Discover Scotland
9 years ago
Thank you for taking time to leave your review, it is helpful for us to know that all went smoothly for you.
Product reviews
Nigel
Discover Scotland
9 years ago
Thank you for the lovely review of the cottage, hope that you had a really good holidfay and that you can come back again.
Date of purchase: 07/02/2017
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Trusted Customer
9 years ago
Booking process itself is seamless. However as a returning customer with several years previous bookings behind me I was annoyed at having now to pay a considerable security deposit. Being restricted...
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Nigel
Discover Scotland
9 years ago
Thank you for the feedback on the booking system. The policy for Security Deposits will be reviewed, there is the option of a Security Deposit Waiver which might be of benefit if the 2 month period is too long.
Product reviews
Nigel
Discover Scotland
9 years ago
Thank you for the feedback on the cottage which has been discussed with the owner. The mattress will be checked and replaced if required, it is of assistance to have feedback as previous guests have not noted any problem with it. The Hoover will also be repaired or replaced. We do hope that you still enjoyed your holiday and jhope that you will be able to make another visit next year.
Date of purchase: 06/04/2017
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Trusted Customer
9 years ago
Could not have been friendlier or more pleasant and helpful.
Nigel
Discover Scotland
9 years ago
Thank you for the wonderful review, the gilrs work hard and will be pleased to know that they are appreciated.
Product reviews
Nigel
Discover Scotland
9 years ago
Thanks for the review and feed back on the cottage, The owner does take note of comments and the bathroom will be checked for any improvements or refresh that it needs.
We didn't find the website particularly user friendly and had to go in and out of it several times. Then we weren't sure whether the booking had been made.
We were also not very happy to be paying...
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Nigel
Discover Scotland
9 years ago
Thank you for taking time to leave feedback on the booking system. We are very sorry to hear that the web site was not allowing you to find what you needed easily, we will check the links and pathways to see if it can be improved. The policy for Security Deposits will be reviewed, there is the option of a Security Deposit Waiver which might be of benefit if the 2 month period is too long.
Product reviews
Nigel
Discover Scotland
9 years ago
Thank you the 5* review, Mossyard put a lot of effort into the presentation of their holiday properties so will be pleased to hear that you were pleased with Konkers. We are thinking that along with phrases such as Super Fast there needs to be a title of "Rural Broadband" as unfortuneatly it is sometimes variable.
Date of purchase: 04/08/2017
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Trusted Customer
9 years ago
No problems
Product reviews
Nigel
Discover Scotland
9 years ago
Thanks for the 5* review, unfortuneately Dowanhill will not be available for let next year.
Date of purchase: 01/12/2017
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TC
Trusted Customer
9 years ago
What Trusted Customer said about Discover Scotland:
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.