Very helpful lady worked very hard at finding a holiday for my family including making…
Very helpful lady worked very hard at finding a holiday for my family including making enquiries about hire of electric bed would definitely use company again and ask for that lady x
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Zoe will be very pleased to hear that she was able to offer such a fabulous service so I will be sure to pass on your comments. We wish you a fabulous holiday and look forward to speaking with you again soon.
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
While booking I noticed the holiday cheaper elsewhere at 100 pounds cheaper even though they…
While booking I noticed the holiday cheaper elsewhere at 100 pounds cheaper even though they do a price promise they would only give me 50 pounds off and not do a price promise
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks for your comments. Having looked into this for you, I understand that you had a voucher to use towards your holiday. Unfortunately we cannot price match when a voucher is used however, I understand that my colleague did discount the price for you as much as she could.
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
The initial reservation was straightforward and a deposit of £300 was paid - we then,…
The initial reservation was straightforward and a deposit of £300 was paid - we then, within 48 hours, found out that due to a change in ferry schedule (we live in Guernsey) we would not only have...
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Trusted Customer
11 years ago
we had a lovely holiday,with no hiccups at all
,the staff with whom handled our arrangements…
we had a lovely holiday,with no hiccups at all
,the staff with whom handled our arrangements were all very helpful and we would certainly use them again.
mrs cook
DisabledHolidays.com
DisabledHolidays.com
11 years ago
I am pleased to hear that you were satisfied with your experience of booking with DisabledHolidays.com. We look forward to speaking with you again soon!
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
The service when booking our holiday was great. Thank you.
The service when booking our holiday was great. Thank you.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
You're welcome! Thanks so much for your warm feedback and have a great holiday.
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
Excellent service, very helpful customer services, always replied e-mails
Excellent service, very helpful customer services, always replied e-mails
DisabledHolidays.com
DisabledHolidays.com
11 years ago
It's great to hear that you were happy with the service you received. Thanks for taking the time to leave your comments and have a great holiday!
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
I just submitted a long feedback and it doesn't seem to have been accepted. Can you…
I just submitted a long feedback and it doesn't seem to have been accepted. Can you check for me.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
I am not quite sure what has happened but this is the only feedback I can see from yourself?
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
You are all very nice people
You are all very nice people
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Many thanks for your warm comments. Enjoy your holiday and we would love to hear all about it!
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
I had really struggled to find a holiday with all the requirements I needed, until I…
I had really struggled to find a holiday with all the requirements I needed, until I got in touch with disabled holidays.
Their customer service was absolutely fantastic, they went out of their way...
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DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks so much for your excellent feedback - I am so very pleased to hear that you were impressed with our customer service and that we were able to assist in finding you the perfect holiday! It's great to hear you would recommend us and we look forward to hearing from you again very soon.
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
They were good at waiting for me to finish speaking without guessing what I wanted…
They were good at waiting for me to finish speaking without guessing what I wanted to say - I find it difficult to speak on the phone especially if I'm nervous.
They rang back when I didn't know...
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DisabledHolidays.com
DisabledHolidays.com
11 years ago
I am very pleased to hear that you were happy with the service you received. We wish you a brilliant holiday!
Kind regards,
Emily Godding
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