Very helpful in making our choice of destination and made it very easy to book.…
Very helpful in making our choice of destination and made it very easy to book. I just paid over the phone, job done. If the holiday is as we expect we will be looking at using this service again.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
It's most pleasing to know we were able to succeed in finding you the ideal stay. We look forward to receiving your feedback on the holiday itself! Many thanks for your comments.
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
Swift, friendly and helpful service.
Swift, friendly and helpful service.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks so much for your kind feedback. Enjoy your UK break and we look forward to hearing all about it!
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
Great service. I phoned from Australia and spoke to Wendy Matthews, she was brilliant, once…
Great service. I phoned from Australia and spoke to Wendy Matthews, she was brilliant, once I told her what I was interested in doing and explained my partners physical difficulties she found Hotels...
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DisabledHolidays.com
DisabledHolidays.com
11 years ago
It's great to hear Wendy was able to assist you with your requirements and find you a suitable break. I will be sure to pass your comments on to Wendy and we wish you a great time!
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
i was treated with respect all the way through and given help were it was needed,…
i was treated with respect all the way through and given help were it was needed, although my booking is still open i would use Disabled Holidays again
DisabledHolidays.com
DisabledHolidays.com
11 years ago
I appreciate your comments and wish you a great holiday next year! Thanks again.
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
I was very happy with the service
I was very happy with the service
DisabledHolidays.com
DisabledHolidays.com
11 years ago
So pleased to hear it! Enjoy your holiday and do not hesitate to contact us if you have any queries beforehand.
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
disabled holidays did everything for me, from finding me accommodation, arranging my flights and they…
disabled holidays did everything for me, from finding me accommodation, arranging my flights and they checked me in online. thanks to the team.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
It's great to hear that you were impressed with our customer service. I hope you enjoyed your holiday and we look forward to hearing from you again soon.
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
U booked y holiday with an agent called Sophie who was very helpful and pleasant,
U booked y holiday with an agent called Sophie who was very helpful and pleasant,
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Sophie will be pleased to hear that you were happy with her service. Thanks so much for taking the time to comment and we wish you a great time away.
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
good advice and helpfull over services and holiday arrangements etc from what I can remember.…
good advice and helpfull over services and holiday arrangements etc from what I can remember. The only thing thing as I can say is, this feedback why leave it several months later to ask for it, ...
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DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks for your feedback. I am pleased to tell you that our feedback system is now being dealt with on a daily basis to ensure that we are on top of it. Have a great holiday!
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
understood needs and sought to meet them
understood needs and sought to meet them
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks so much for your comments. Is there anything more we could have done to warrant an excellent customer service rating?
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
not enough infomation about chalet and area,after booking
not enough infomation about chalet and area,after booking
Trusted Customer
11 years ago
booking information poor
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thank you for your feedback. We can send you more information on the Chalet should you wish? Please could you elaborate regarding the booking information and I can feed this back to our administration department?
Kind regards,
Emily Godding
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