very helpfull the manager Wendy was a great help and arranged everything with no problems…
very helpfull the manager Wendy was a great help and arranged everything with no problems Thanks
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Great to hear Wendy your Travel Consultant was able to arrange everything you required and provided you with good service. I will pass on your comments to her. Have a lovely time!
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
Kay is a lovely helpful lady, As this is my first cruise, I felt worried…
Kay is a lovely helpful lady, As this is my first cruise, I felt worried how to book everything. She sorted me out and now I am so looking forward to next May.
I know, it`s a whole year away...but...
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DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks for leaving your comments. I will pass them onto Kay who will be so pleased and you're absolutely right... time does fly!
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
I am still awaiting directions for the property that i booked and paid for March-my start…
I am still awaiting directions for the property that i booked and paid for March-my start date for my holiday is now only seven days away and i am now getting very concerned that things have gone...
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DisabledHolidays.com
DisabledHolidays.com
11 years ago
I have sent you an email addressing the issues raised. You should have received your tickets and directions via email - can you keep an eye out for this?
Many thanks
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
So much patience as we really know what we need from our holiday and now…
So much patience as we really know what we need from our holiday and now have a lot of properties waiting to explore in the future when they do fit in with our dates and are delighted with our...
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DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thank you for your lovely feedback. So pleased to read that we were able to find you suitable accommodation in Devon and that arranging your travel insurance was simple and straight forward! Have a lovely holiday!
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
All 3 ladies that were involved in. My booking were extremely helpful and provided an…
All 3 ladies that were involved in. My booking were extremely helpful and provided an excellent service
DisabledHolidays.com
DisabledHolidays.com
11 years ago
It's a great pleasure to read that you were pleased with the service you received from our UK team. Wishing you a memorable holiday!
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
The people that you deal with our fabulous thank you I had wonderful holiday in…
The people that you deal with our fabulous thank you I had wonderful holiday in Majorca in a villa
Villa for eight people but two for us!
Your team are excellent
the ladies are fabulous thank you...
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DisabledHolidays.com
DisabledHolidays.com
11 years ago
What lovely comments - I will be sure to let our abroad team know you had such a wonderful time! Thank you so much for feeding back to us and we look forward to speaking with you again.
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
The girls was very helpful on the phone & they got our holiday sorted there…
The girls was very helpful on the phone & they got our holiday sorted there & then & they was so nice to talk to over the phone x
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thank you for taking the time to leave such warm comments. So pleased to read that you were pleased with the service you received. Have a fabulous holiday!
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
Very helpful n patient whilst choice was made
Would definitely use again
Already recommended to…
Very helpful n patient whilst choice was made
Would definitely use again
Already recommended to others
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Brilliant news! Have a fantastic holiday and we look forward to speaking with you again in the near future.
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
I received an extremely good response to my requests, and excellent service. My thanks to Stacey.
I received an extremely good response to my requests, and excellent service. My thanks to Stacey.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
So pleased to hear it - I will pass your comments onto Stacey. Thanks so much for taking the time to feed back to us.
Kind regards,
Emily Godding
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Trusted Customer
11 years ago
The booking of the cottages was OK, but failed to establish properly that both cottages…
The booking of the cottages was OK, but failed to establish properly that both cottages were for the disabled.
Second property was not for a disabled person as my Mother had to sleep on the ground...
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DisabledHolidays.com
DisabledHolidays.com
11 years ago
I am sorry to hear that you were not entirely satisfied with your holiday.
If there are issues regarding your recent stay then we would be happy to look into this for you. You can email admin@discoverholidays.co.uk or call 0800 993 0796 with your concerns and we will certainly try to resolve the issues raised.
Thanks for taking the time to leave your comments.
Kind regards,
Emily Godding
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