Direct2Florist allowed a florist to dictate an extra payment when it is not in the terms and conditions of sale. My mother suffered as a result of bad service and battered flowers. disappointed that...
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Direct2florist Australia
Direct2florist Australia
11 years ago
Thanks for letting us know the florist requested extra delivery. We have advised the member its not in Ts&Cs to request extra delivery from the customer. Thanks for letting us know. Here is the reply from the florist which explains they were requesting extra delivery following a failed delivery attempt.
"Hello Tricia
Thank you for your order
the florist has tried to deliver but nobody home. They tried both phone numbers but no answer. Driver did not think safe to leave flowers so returned them to shop. They can deliver tomorrow but would require additional delivery fee of $20.00 and would need card details for this. Please advise.
Kind regards"
D2F Service Team
3 different orders in 2 days - 2 delivered great and on time and 3rd was told to pay extra money to have delivered when it was the florist that gave bad service
A new and unique way to send flowers from local florists around the world. Now established in over 18 countries, it is simply the best way to have flowers delivered Internationally and in the UK by local florists - very often for same day delivery even on the other side of the world.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
A new and unique way to send flowers from local florists around the world. Now established in over 18 countries, it is simply the best way to have flowers delivered Internationally and in the UK by local florists - very often for same day delivery even on the other side of the world.