The product was very good and easy to fit. Let down by the delivery which didn’t turn up on the day it should’ve with no contact from the company to let me know there was an issue, so a wasted day...
Very disappointed! Still haven't received nearly half my order. Promised delivery dates still haven't happened.
Product reviews
Date of purchase: 03/07/2022
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Samantha Hill
Feefo Verified
4 years ago
What Samantha Hill said about Direct Flooring:
Got a deliervery date when ordered and never came contacted them about 10 times to be told someone would get back to ourselfs which they didnt I had to keep chasing them eventually a week n a half...
Everything went so smoothly from start to finish, delivery was very fast and plenty of communication. My new flooring looks fantastic and was easy to fit and a great price for the quality,
Quality products but customer service is disgraceful. Wanted nothing to do with resolving issue of delivery which ended up 3 days late and having to take 2 extra days holidays. Stated was nothing...
Direct flooring website made it easy for me to calculate how much flooring i would need, prices were good and the flooring was lovely, just what i wanted, great delivery service as well, would...
Direct Flooring began trading in March 2001 with two stores in Glasgow, and high hopes. Direct Flooring is now Scotland's largest independent specialist flooring retailer with thirteen stores throughout Scotland, and plans underway for more.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Direct Flooring began trading in March 2001 with two stores in Glasgow, and high hopes. Direct Flooring is now Scotland's largest independent specialist flooring retailer with thirteen stores throughout Scotland, and plans underway for more.
