How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Diamond Boutique Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

12 years ago

Excellent service,

Product reviews

Date of purchase: 03/03/2014

0

Trusted Customer

12 years ago

Excellent communication and service.

Product reviews

Date of purchase: 01/31/2014

0

Trusted Customer

12 years ago

Excellent service, very quick delivery

Product reviews

Date of purchase: 03/10/2014

0

Trusted Customer

12 years ago

Constant updates on what was happening and date of arrival was very nice to see.

Product reviews

Date of purchase: 02/14/2014

0

Trusted Customer

12 years ago

good communication re: delivery and status of order

Product reviews

Date of purchase: 01/07/2013

0

Trusted Customer

12 years ago

Excellent communication and all round service.

Product reviews

Date of purchase: 01/06/2013

0

Trusted Customer

12 years ago

Fantastic service and communication throughout the whole process. They were even more than happy to…

Fantastic service and communication throughout the whole process. They were even more than happy to work to a tight timescale when asked.

Product reviews

Date of purchase: 01/07/2013

0

Trusted Customer

12 years ago

Ring came sooner than expected. We were kept up to date every step of the…

Ring came sooner than expected. We were kept up to date every step of the way.

Product reviews

Date of purchase: 01/12/2014

0

Trusted Customer

12 years ago

I have no complaints at all. I would definitely buy again from Diamond Boutique.

Product reviews

Date of purchase: 12/12/2013

0

Trusted Customer

12 years ago

took to long to get the product to me and was after the origional delivery…

took to long to get the product to me and was after the origional delivery date by the time i got it.

Diamond Boutique

12 years ago

We are sorry you were unhappy with our service. We do our best to ensure our customers are more than satisfied with our service and products and we are disappointed we failed you on this occasion. The item you ordered had a dispatch time of 20 workings days as we had to make it for you. You ordered the item on the 5th Dec and we dispatched the item on the 8th Jan. This is a total of 21 working days. We apologise for the 1 day delay. This was due to the London Assay Office, where the item is hallmarked, being closed for more days then we had anticipated over the holiday season. We pride ourselves on our customer service and hope that the short delay in getting the item to you did not cause you any inconvenience. Regards, Pritesh

Product reviews

Date of purchase: 12/05/2013

0

Diamond Boutique Reviews

18K White Gold Blue Sapphire Diamond Engagement RingMore reviews of this product (1)View product websiteRated good as I like product my wife away so don't know if she likes it yet.....hopefully :D

MEN'S WEDDING BANDMore reviews of this product (1)View product websiteExcellent quality and great value.

RANI 18CT WHITE GOLD BLUE SAPPHIRE AND DIAMOND ENGAGEMENT RINGMore reviews of this product (3)View product websiteExactly as shown on the website - and she said 'yes'!

LEO SAPPHIRE ENGAGEMENT AND DIAMOND RING 18CT WHITE GOLDMore reviews of this product (5)View product websitePerfect ring. Looks exactly like it does in the pictures.

VINTAGE 18CT WHITE GOLD FLORAL EMERALD AND DIAMOND GEMSTONE RINGMore reviews of this product (2)View product websitesimply georgous looking at wedding rings now just requested a quote from yourselves for a customised ring.

18ct White Gold Blue Sapphire & Diamond Halo Cluster RingMore reviews of this product (1)View product websiteExactly as described. A***

LOTUS 18CT WHITE GOLD PERIDOT AND DIAMOND RINGMore reviews of this product (1)View product websiteStunning product and would happily recommend the company and product to anyone.

18CT WHITE GOLD RUBY & DIAMOND TRILOGY RING 0.04CTMore reviews of this product (1)View product websiteI thought the stones would be bigger but the ring itself is beautiful. Very good quality.

8MM MEN'S DIAMOND WEDDING BAND 18CT WHITE GOLD FLAT COURTMore reviews of this product (1)View product websiteBeautiful ring!!! I am very pleased with my purchase.

9CT MEN'S WEDDING BANDMore reviews of this product (1)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?