Service was fine, but I do take exception to receiving loads of junk mail ever since I placed the order.
Designers Guild
Designers Guild
14 years ago
Thank you for your feedback. To unsubscribe to our mailing list, please open one of our e-mails and click on the link that says “click here to unsubscribe”. You will then not receive further e-mails from us
Unfortunately I could not get this delivered to The Netherlands where I live so had to pick it up in London, that is the main negative. Folks in store were lovely!
Designers Guild
Designers Guild
14 years ago
Thank you for your feedback. Unfortunately, due to licencing aggreements, we are unable to ship outside of the UK mainland, Channel Islands, Isle of Man, and Eire. To find your local stock lists in Holland however, please click on the following link. http://www.designersguild.com/stockists/
Product reviews
Date of purchase: 11/30/2011
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Trusted Customer
Feefo Verified
14 years ago
Easy online ordering system and goods delivered well packaged and promptly.
Product reviews
Date of purchase: 11/17/2011
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Trusted Customer
Feefo Verified
14 years ago
Very quick delivery and updates gave me status on delivery
Had a number of problems with the ordering online-it took me hours.............spoke to someone in the office but she was not interested and she obviously felt that my wasted time was of NO...
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Designers Guild
Designers Guild
14 years ago
Thank you for your feedback. We are glad to hear you are happy with our product, yet we are sorry your enquiry was not dealt with at all adequately. We value all of our customers and their enquiries, and we do our best to ensure that all enquiries are dealt with politely and efficiently. Due to your feedback, our management team will address this to ensure we provide the highest level of service.
I sometimes feel that I know the products better than the people who work for the company. I often feel that there is little interest from the staff in their own products, which is quite sad as I am...
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Designers Guild
Designers Guild
14 years ago
Thank you for your feedback. Our staff undergo regular product training, and monitoring, in order to provide the best assistance and support to our customers however in this instance it would seem as you feel we have not presented this. We appreciate your comments, and apologise for this.
Currently samples are not available to order through our website, however If you would like us to arrange a fabric and wallpaper consultation in our Kings Road showroom, where cutting samples are available to take away with you, please let me know, and we will arrange for a senior member of staff to assist you.
Designers Guild offers an ever expanding collection of bedding, rugs, cushions, blankets, throws, quilts, towels, bags and home fragrance with every collection launch, offering superb quality, beautiful design and the very best materials with an extensive colour palette.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Designers Guild offers an ever expanding collection of bedding, rugs, cushions, blankets, throws, quilts, towels, bags and home fragrance with every collection launch, offering superb quality, beautiful design and the very best materials with an extensive colour palette.