Designers Guild Reviews

Dear Customer, Thank you for your feedback. We’re pleased to hear that you found our service efficient and helpful, and that the team kept you informed and offered suitable options as we navigated the unforeseen delays with our supplier. It’s also great to know you’re enjoying the softness of your towel. We appreciate your note about shedding too, natural fibres can sometimes shed initially, but this should reduce after a few washes. In the meantime, your tip about keeping it away from dark fabrics is a helpful one! Thank you again for your support, and we hope to welcome you back soon Kind regards, Misba

Dear Mrs Katherine Brown, Thank you for your feedback and complimenting the efficient delivery. It’s especially lovely to hear how pleased you are with the quality of your cushions, and that they lived up to the photos. The dual sided designs really do offer such a versatile range of patterns, so we’re thrilled you’re enjoying that feature! Kind regards, Misba

Dear Customer, Thank you for your feedback. We’re sorry to hear about your experience and completely understand how frustrating this must be. Please accept our sincere apologies for the inconvenience caused. Though your order was dispatched quickly from our warehouse, this is certainly not the level of service we expect our delivery partners to provide. We have contacted them and your order is out for delivery again, we will continue to track to ensure this occurs. Thank you for bringing this to our attention, and again, we’re truly sorry for the disappointment caused. Kind regards, Misba

Dear Customer, We are happy to see that your order has now been delivered. Once again, we apologize for any inconvenience caused with our delivery partner and hope you love your rug! Kind regards, Misba

Dear Customer, Thank you for your feedback. It’s lovely to hear that you’ve been pleased with our service and delivery. Thank you for your continued support, and we hope you enjoy your cushions for many years to come! Kind regards, Misba

Dear Customer, Thank you for your feedback. We’re pleased you’re happy with the quality of the cushion and that it arrived quickly. We look forward to welcoming you back soon! Kind regards, Misba

Dear Stephanie, Thank you for your lovely review. We’re pleased you’re happy with the quality and delivery. Enjoy your holiday! Kind regards, Misba

Dear Customer, Thank you for your lovely review. We’re pleased to hear the throw was perfect for keeping cosy in the cold weather and that it made such a well received gift. That’s great to hear! Kind regards, Misba

Dear Customer, Thank you for your feedback. We’re delighted to hear the bedding arrived well packaged, and hope you continue to enjoy your bed linen! Kind regards, Misba

Dear Customer, Thank you for your feedback. We apologise for the delay caused by our supplier, and we’re glad we were able to keep you informed along the way. We hope you continue to enjoy your bed linen! Kind regards, Misba

Dear Customer, Thank you for your feedback. We’re thrilled you love the embroidered cushion and hope you continue to enjoy! Kind regards, Misba