Delivered speedily. My wife is delighted with the new mirror, now hanging regally over the fireplace. no excuse for having untidy hair!
Date of purchase: 01/08/2020
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Mike Cordery
Feefo Verified
6 years ago
What Mike Cordery said about Decorative Mirrors Online:
Have giving only 3 stars due to mark on mirror frame. Opened box after 3 days so could not send back free of charge.
Monica - Customer Care
Decorative Mirrors Online
6 years ago
Thank you so much for taking the time to give us your feedback. We are so sorry there was a mark on the mirror frame that you received.
Just to clarify our returns policy, should there be any fault with the mirror you receive we will collect free of charge and either exchange or refund you. This applies for 28 days and is on production of a photo, showing the damage and, as long as the original packaging is there.
The 3 day free return policy relates to, if you just change your mind about the mirror, after receiving it and no longer want it for whatever reason. However, we will collect the mirror for a change of mind up to 28 days after delivery, but there will be a small charge after 3 days.
We are sorry if this was not clear on our website.
Please do get back in touch if you would like to discuss this matter further.
Product reviews
Monica - Customer Care
Decorative Mirrors Online
6 years ago
See comments above
Date of purchase: 01/17/2020
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Karen Haddon
Feefo Verified
6 years ago
What Karen Haddon said about Decorative Mirrors Online:
Very good on email but delivery service let’s them down. I specifically asked for my delivery to be left. Instead it was delivered to a neighbour with no card through my door telling me. So they went...
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Monica - Customer Care
Decorative Mirrors Online
6 years ago
Thank you so much for taking the time to give us your feedback.We are sorry, that your clear delivery instructions were not followed by Fragilistics
Despite all best efforts, occasionally their lovely and normally excellent drivers do not follow the clear instructions given to them, which was what happened in this case.
However, we are glad that you now have your mirror and it was kept safe and sound for by your neighbour.
Very good service, mirror is fantastic, buying process simple and delivery was great, came very well wrapped, layers of bubble wrap and double boxed. Highly Recommended.
Monica - Customer Care
Decorative Mirrors Online
6 years ago
Thank you so much for your lovely review of Decorative Mirrors Online. It was really kind of you to take the time to give us your feedback and to send a photo.The black overmantle mirror looks absolutely fab over your mantlepiece and we are sure you will get a lot of admiring comments on it!
Product reviews
Date of purchase: 01/23/2020
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Elizabeth King-Fisher
Feefo Verified
6 years ago
What Elizabeth King-Fisher said about Decorative Mirrors Online:
Very helpful service and delivery
Product reviews
Date of purchase: 02/04/2020
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Agnes Burns
Feefo Verified
Hull
6 years ago
What Agnes Burns said about Decorative Mirrors Online:
If you are looking for a decorative mirror to enhance your home, we can help guide you through the range of mirrors available and make the perfect choice.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
If you are looking for a decorative mirror to enhance your home, we can help guide you through the range of mirrors available and make the perfect choice.