What Trusted Customer said about Debenhams Travel Insurance:
Hard to know what to say as it was all done online. However I had insurance from Debenhams in July and August but haven't received voucher from either time. That is why I've rated low as the leaflet...
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Karen
Debenhams Travel Insurance
8 years ago
Hello,
Thank you for your feedback.
I'm sorry to learn of the circumstances you have described.
We value your custom and will be contacting you directly to try and resolve this matter.
Steve
Product reviews
Karen
Debenhams Travel Insurance
8 years ago
Hello,
Thank you for your feedback.
I'm sorry to learn of the circumstances you have described.
We value your custom and will be contacting you directly to try and resolve this matter.
Steve
Date of purchase: 08/21/2017
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Trusted Customer
8 years ago
We were encouraged to disclose medical conditions which resulted in us being refused travel insurance even though we didn't want cover for those medical issues
Karen
Debenhams Travel Insurance
8 years ago
Hello,
Thank you for your review.
I can see that you have since marked this feedback as resolved.
Please do not hesitate to contact me at debenhamstravelinsurance@rockinsurance.com should you have any further enquiries.
Steve
Product reviews
Karen
Debenhams Travel Insurance
8 years ago
Hello,
Thank you for your review.
I can see that you have since marked this feedback as resolved.
Please do not hesitate to contact me at debenhamstravelinsurance@rockinsurance.com should you have any further enquiries.
Steve
Date of purchase: 08/21/2017
0
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TC
Trusted Customer
8 years ago
What Trusted Customer said about Debenhams Travel Insurance:
I initially called through to your renewals customer services department, the lady who answered clearly needs additional training, she did not ask for the previous policy details, did not listen to...
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Karen
Debenhams Travel Insurance
8 years ago
Hello,
Thank you for your feedback.
I'm sorry to learn of the circumstances you have described.
We value your custom and will be contacting you directly to try and resolve this matter.
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
