Renewed over the phone and the girl, Kay, was very pleasant and helpful. She explained everything clearly and did not push to sell me more than I required even though she told me what else I could...
Read more
Karen
Debenhams Travel Insurance
8 years ago
Hi,
Thank you very much for your Feedback.
It's great to hear you are happy with the service you were provided.
This will be fed back to Kay by one of our supervisors.
Kind Regards,
Kelly
Product reviews
Date of purchase: 01/16/2018
0
Share
TC
Trusted Customer
8 years ago
What Trusted Customer said about Debenhams Travel Insurance:
A no hassle website.....
Karen
Debenhams Travel Insurance
8 years ago
Hi,
Thank you very much for your feedback.
It's great to hear you found our website easy to use.
We were told when we purchased the travel insurance that we would each receive gift vouchers for Debenhams, which has never happened. We were informed we should wait 60 working days which we have and...
Read more
Karen
Debenhams Travel Insurance
8 years ago
Hi,
Thank you for your feedback.
I am sorry to learnt hat you have not received your Gift Card.
I have sent your Gift Card to the registered email address.
I have also forwarded your complaint to our compliance department who will be in contact soon.
If you require any assistance please do not hesitate to contact us.
Michael
Date of purchase: 09/30/2017
0
Share
Trusted Customer
8 years ago
After purchasing the insurance I had to pay an extra £20 for conditions I had. This should be outlined when processing the insurance.
Medical screening can only be done through telephone and not...
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
Thank you very much for your feedback.
Kind Regards,
Kelly