Hi Amanda. It's fantastic to hear that you would rate our service 10 out of 10! Thank you for your custom, and on behalf of all of us here at Debenhams, we hope that you have a great trip.
Steve
Product reviews
Date of purchase: 05/13/2015
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Trusted Customer
10 years ago
Good service, although I haven't been on holiday yet
Product good, but unfortunately I did not receive the policy docs by e mail after payment. I had to ring up and go through security and get them sent. I was told although payment fine, policy set up...
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Debenhams Travel Insurance
Debenhams Travel Insurance
10 years ago
Hello Kathleen. Thank you for bringing this to our attention. I am pleased that we were able to rectify the problem with your travel insurance policy. Please accept my sincere apologies for any inconvenience caused.
Steve
the reaon why i have given the rating excellent the advisor explained all the options available to me and helped me to make the right choice and level of cover for my daughter
Debenhams Travel Insurance
Debenhams Travel Insurance
10 years ago
Hi Pia. Thank you for your kind words. I will be sure to pass this on to the advisor that you spoke with.
Steve
Spent to long waiting on the phoneover thirty minutes.
Your telephone answering does not give any idea of where you are in the queue, might help.
Debenhams Travel Insurance
Debenhams Travel Insurance
10 years ago
Hi Wendy. Please accept my sincere apologies for the delay that you have experienced in getting through to us on the phone. We have increased our sales team to cater for this busy period and I would like to thank you for your patience. Please do not hesitate to contact me at debenhamstravelinsurance@rockinsurance.com should you have any further enquiries.
Steve
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
