Firstly Rock tried to get me to automatically renew with a 20% premium increase. I questioned this and got the appropriate reduction. Secondly you offer a £15 voucher for using Debenhams insurance. I...
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Karen
Debenhams Travel Insurance
7 years ago
Good Afternoon,
Thank you for leaving feedback.
I have emailed you directly regarding this matter.
Kind Regards,
Shelley.
TC
Trusted Customer
7 years ago
Voucher promised to be posted....12 months late. One week on and still no voucher.
E mails flying back and forth. Someone needs to send the voucher by a new email.
It’s not rocket science. See the web site... loads of complaints.
Karen
Debenhams Travel Insurance
7 years ago
Good Morning,
Thank you for your further feedback.
I have emailed you directly.
Kind Regards,
Shelley.
Product reviews
Date of purchase: 12/29/2018
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TC
Trusted Customer
7 years ago
What Trusted Customer said about Debenhams Travel Insurance:
Website easy to use. Competitive prices with added bonus of a gift card.
Karen
Debenhams Travel Insurance
7 years ago
Good Afternoon,
Thank you for leaving feedback.
We are pleased to hear you found the website easy to use and you are happy with the price.
If we can be of any further assistance, please don’t hesitate to contact us.
Kind regards,
Shelley.
Product reviews
Date of purchase: 12/31/2018
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Trusted Customer
7 years ago
Just a couple of hiccups on this occasion. I buy Debenhams Travel Insurance at least 3 times a year.... main holiday, mini breaks and also for my son when he travels. I have usually purchased...
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Product reviews
Date of purchase: 12/20/2018
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Trusted Customer
7 years ago
By sending out the £5 voucher that was promised when the insurance was taken out as I have received nothing
Karen
Debenhams Travel Insurance
7 years ago
Good Afternoon,
Thank you for leaving feedback.
I have emailed you directly regarding this matter.
Kind Regards,
Shelley.
Date of purchase: 07/14/2018
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TC
Trusted Customer
7 years ago
What Trusted Customer said about Debenhams Travel Insurance:
I purchased this insurance and was supposed to get a £5 voucher as part of the offer
I never received one !!
Karen
Debenhams Travel Insurance
7 years ago
Good Afternoon,
Thank you for leaving feedback.
I have emailed you directly regarding this matter.
Kind regards,
Shelley.
Date of purchase: 08/14/2018
0
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TC
Trusted Customer
7 years ago
What Trusted Customer said about Debenhams Travel Insurance:
Easy to purchase and received documentation straight away. Have still not received my £5 Debenhams voucher and never received from the last insurance purchase I made
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
