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Debenhams Gadget Insurance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/debenhams-gadget-insurance | Feefo

Displaying all 461 reviews

Trusted Customer

6 years ago

Date of purchase: 06/12/2018

Bad customer service

I claim my tablet as lost Advisors very bad by asking me to take picture with passport holding in hand...... its like immigration after doing that they come up After giving all the info they...

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Trusted Customer

7 years ago

Date of purchase: 06/06/2018

What Trusted Customer said about Debenhams Gadget Insurance:

Lost my phone and they only know to ask for paper and papers and paper, i will let bad reviews everywhere, whorste insurance comoany ever

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Trusted Customer

7 years ago

Date of purchase: 05/22/2018

Cover looked good, overall what I wanted. I’ve held a Debenhams store card for many years. Also I get £5 Debenhams gift card when purchased but not received yet !

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Trusted Customer

7 years ago

Date of purchase: 05/04/2018

What Trusted Customer said about Debenhams Gadget Insurance:

An insurance company does not fix the phone in a useful 5-7 day and no longer responds to emails when you write them. shame. I did not think they were so sad. I sent the telephon repairing on...

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Trusted Customer

7 years ago

Date of purchase: 05/12/2018

Thankfully haven't as yet needed to claim however the setting up of the policy was very easy and straightforward

Mandy

Debenhams Gadget Insurance

7 years ago

Good Day,

Thank you for choosing Debenhams Car Insurance.

We are pleased to hear that you are satisfied with the service.

Please do not hesitate to contact us should you require further assistance.

Kind Regards,

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Trusted Customer

7 years ago

Date of purchase: 06/11/2018

What Trusted Customer said about Debenhams Gadget Insurance:

I cancelled the insurance by accident no one told me it was cancelled so it lapsed when I tried to renew I was told I had to reapply and the price went up £5 amonth wohoo thanks for the service

Mandy

Debenhams Gadget Insurance

7 years ago

Good Day,

Thank you for your feedback.

Please do not hesitate to contact us should you require further assistance.

Kind Regards,

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Trusted Customer

7 years ago

Date of purchase: 06/27/2018

What Trusted Customer said about Debenhams Gadget Insurance:

happy customer

easy to do in a couple of minutes and perfered debenhams to other sites

Mandy

Debenhams Gadget Insurance

7 years ago

Good Day,

Thank you for choosing Debenhams Car Insurance.

We are pleased to hear that you are satisfied with the service.

Please do not hesitate to contact us should you require further assistance.

Kind Regards,

See full customer review

Trusted Customer

7 years ago

Date of purchase: 06/24/2018

What Trusted Customer said about Debenhams Gadget Insurance:

All done on the internet by myself. Easy to manoeuvre from page to page. Quick to complete and speedy service.

Mandy

Debenhams Gadget Insurance

7 years ago

Good Day,

Thank you for choosing Debenhams Car Insurance,

We are pleased to hear that you are satisfied with the service.

Please do not hesitate to contact us should you require further assistance.

Kind Regards,

See full customer review

Trusted Customer

7 years ago

Date of purchase: 06/05/2018

What Trusted Customer said about Debenhams Gadget Insurance:

Slow process

It seemed to take a long time from the initial phone call to report an issue to Debenhams actually picking the device to get if repaired. Had to send phone back twice as it had not been repaired...

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Mandy

Debenhams Gadget Insurance

7 years ago

Good Day,

Thank you for your feedback.

Please do not hesitate to contact us should you require further assistance.

Kind Regards,

See full customer review

Trusted Customer

7 years ago

Date of purchase: 05/30/2018

What Trusted Customer said about Debenhams Gadget Insurance:

I've contacted them over two days ago and no response as yet

Ben

Debenhams Gadget Insurance

7 years ago

I note that your email is due to be answered today, which is within our agreed service levels.

To make a claim please visit the following website:

https://www.debenhamsgadgetinsurance.com/make-a-claim

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About Debenhams Gadget Insurance

Debenhams offers great value gadget insurance for a wide range of devices to protect you against accidental damage, liquid damage, cracked screen and breakdown as well as theft and loss. Choose from single device covers or our family bundle package. All our products come with immediate cover, unlimited claims, no contractual commitment and more… Receive a FREE £5 Debenhams gift card with every policy purchased!

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08001694271

10 Brock Street, Regents Place, London, London, NW1 3FG, United Kingdom

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