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Dawkes Music Reviews

Rated
Exceptional

Woodwind & Brass Specialists

Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

868

56

12

4

9

949

ratings over the past year

Displaying all 9,456 reviews
DR
Dr Gerard Reilly
Green Hammerton York UK
1 year ago
Date of purchase: 06/11/2024
What Dr Gerard Reilly said about Dawkes Music:
Excellent service - excellent reed
Reed arrived next day by ordinary post so I didn’t need to be home
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James Earnshaw-Crofts
Thame
1 year ago
Date of purchase: 06/21/2024
What James Earnshaw-Crofts said about Dawkes Music:
Great!!
Excellent
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Adam Mills
Cholsey
1 year ago
Date of purchase: 06/21/2024
What Adam Mills said about Dawkes Music:
Superb musical instrument repair and sales shop
Expertly and efficiently repaired and serviced.
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Trusted Customer
1 year ago
Date of purchase: 06/16/2024
Product not as described, and misleading statement about returns policy
I bought a 3.5 strength and it was labelled as such, but my son said it felt like a strength 2 reed. I'm hoping Dawkes will agree to take it back given that it is not as described. I'm disappointed...

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Matt Sanders
Dawkes Music
1 year ago
Dear customer, Many thanks for your message, I have emailed you directly to discuss a possible solution. The reason we don't accept returns on any reeds including synthetic is purely for hygiene. Many synthetic reeds, fibracell included, are actually porous and so cannot be sterilised. There is no universal standard for reed strengths, however, there are comparison charts available and our woodwind specialists are always happy to help and advise on reed strength. Kind regards, Matt Sanders - Dawkes Sales
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Trusted Customer
1 year ago
Date of purchase: 06/18/2024
As said earlier, there was a misunderstanding about shipping the instrument, but this was resolved quickly.
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Mr Barrie Walker
derby
1 year ago
Date of purchase: 06/12/2024
What Mr Barrie Walker said about Dawkes Music:
very quick services and delivery
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Trusted Customer
1 year ago
Date of purchase: 06/14/2024
Service quality 👍
Excellent service. Prompt delivery
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Jinny Shire
Maidenhead
1 year ago
Date of purchase: 06/18/2024
What Jinny Shire said about Dawkes Music:
Very reliable repair service
The Dawkes music Repair service is always efficient and solution focused
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Trusted Customer
1 year ago
Date of purchase: 06/12/2024
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Trusted Customer
1 year ago
Date of purchase: 06/24/2024
Good secondhand purchase from an excellent supplier
Dawkes Music is a super company to deal with. Knowledgeable staff, a broad range of products and they know how to care for their customers. Even as a mail order customer you get good service. ...

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About Dawkes Music
Dawkes Music is the UK's leading Woodwind & Brass Musical Instrument specialist store, established in 1966. With a range of over 2,000 instruments in stock, the UK's largest on-site Repair workshop and a massive range of Woodwind & Brass accessories and spares there really is nowhere else like it in the UK. Our multi-award winning service ensures the best possible buying experience.
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The Woodwind and Brass Warehouse, Reform Road, Maidenhead, Berkshire, SL6 8BT, United Kingdom
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About Dawkes Music
Dawkes Music is the UK's leading Woodwind & Brass Musical Instrument specialist store, established in 1966. With a range of over 2,000 instruments in stock, the UK's largest on-site Repair workshop and a massive range of Woodwind & Brass accessories and spares there really is nowhere else like it in the UK. Our multi-award winning service ensures the best possible buying experience.