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Cycles U.K. Limited Reviews

Rated
Excellent

Cycles UK is one of the leading independent bike retailers in the UK. We have bike shops in Essex, Kent and London

Service
4.1
/5

5

4

3

2

1

7

1

1

1

1

11

ratings over the past year

Cycles U.K. Limited has recently joined Feefo so their website will display review content sourced both by Feefo and their previous provider.
Displaying all 11 reviews
Trusted Customer
10 days ago
Date of purchase: 07/28/2025
Cateye Quick computer
Quick delivery but item didn’t work. Spoke to customer service, didn’t know answer, emailed them on their advice, no response. Checked that email address was right. It was.
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Peter Skelton
Cycles U.K. Limited
10 days ago
Hi David, Please accept my apologies for your poor experience. There was a bad batch of these computers which all had the same battery problem. They have now been pulled from sale and we are awaiting replacements from the UK importer. Unfortunately, it took a little bit of time to establish this, during which I accept our communication could have been better.
Trusted Customer
13 days ago
Date of purchase: 07/16/2025
Great service, unlike other suppliers in this field
Trusted Customer
13 days ago
Date of purchase: 07/31/2025
Fabulous customer service from start to finish
Every part of the purchase I made from Cycles UK was excellent, and exceeed all my expectations. My initial questions about my potential bike were answered promptly and expertly, my order was dealt...

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DP
David Popplewell
Bradford
15 days ago
Date of purchase: 07/15/2025
What David Popplewell said about Cycles U.K. Limited:
Trek bicycle
Very pleased thank you nice bike.
Trusted Customer
15 days ago
Date of purchase: 07/21/2025
Great service
Great service from the warehouse team bike was well looked after
Trusted Customer
16 days ago
Date of purchase: 07/24/2025
Not great
Item delivered too late despite it being a promised on a 48 delivery schedule, and whilst this could be the delivery service Cycles UK admitted it was not posted the next working day. The item was...

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AR
Andy Robinson
Caerphilly
1 month ago
Date of purchase: 07/14/2025
What Andy Robinson said about Cycles U.K. Limited:
Great service
Great value and service.
AF
Andy Fielding
1 month ago
Date of purchase: 07/01/2025
What Andy Fielding said about Cycles U.K. Limited:
Fender
Ordered fender for my gravel bike, received order within a few days as requested. Excellent service, Thanks
BK
Barry Ken
1 month ago
Date of purchase: 07/03/2025
What Barry Ken said about Cycles U.K. Limited:
Item was out of stock and a substitute was sent that was not compatible
DK
Daniel Knight
1 month ago
Date of purchase: 07/07/2025
What Daniel Knight said about Cycles U.K. Limited:
Nothing negative to say at all. Brilliant service bike came fully built, delivery guy was very nice and had answers to all my questions, and it only took a week to arrive after placing the order.
About Cycles U.K. Limited
Cycles UK is one of the leading independent bike retailers in the UK. We have bike shops in Essex, Kent and London selling the world's leading cycle brands, including Trek, Specialized, Cannondale, Whyte, Marin and Brompton. We offer free shipping on accessories over £30, click and collect, 0% finance (subject to status) and hassle free returns.
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11a Great Square, Braintree, Essex, CM7 1TX, United Kingdom
Why trust Feefo reviews?

About Cycles U.K. Limited
Cycles UK is one of the leading independent bike retailers in the UK. We have bike shops in Essex, Kent and London selling the world's leading cycle brands, including Trek, Specialized, Cannondale, Whyte, Marin and Brompton. We offer free shipping on accessories over £30, click and collect, 0% finance (subject to status) and hassle free returns.