Twill Business Suit Trousers - Charcoal

Of course it’s always a shame when an item doesn’t quite work out in the ordered fit or size but this is exactly one of the reasons why we offer an unconditional guarantee! Sending the trousers back was definitely the right thing to do therefore and I can see that you’ve already placed a fresh order for the new item – this is an excellent way to speed up the process so thank you for taking the time to do so!

Although it’s a shame to read that the fit of the jacket hasn’t quite worked out for you in the ordered size we do appreciate the feedback so thank you for getting in touch! Changes get made within our ranges as a result of comments provided by our customers so we’ll take the points you’ve raised on board for future seasons too. In the meantime, we wouldn’t want you to feel stuck with anything from us that you weren’t going to wear – I’m pleased therefore to learn that you’ve sent this back and we’re looking forward to receiving it.