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Rated
Exceptional
Service
4.9
/5
Product
5
/5

5

4

3

2

1

343

21

0

2

0

366

ratings over the past year

Croner-i is no longer an active Feefo customer
Displaying all 7,490 reviews
TC
Trusted Customer
8 years ago
Date of purchase: 02/20/2017
What Trusted Customer said about Croner-i:
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Matt
Croner-i
8 years ago
Thank you for taking the time to provide us with feedback Sandra - I'll ensure it is passed on to the team.
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Trusted Customer
8 years ago
Date of purchase: 02/06/2017
Excellent service by Croner Taxwise Limited
Great advice received from experts.
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Matt
Croner-i
8 years ago
Thank you for taking the time to leave us with feedback, I'll ensure it is passed onto our team.
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TC
Trusted Customer
8 years ago
Date of purchase: 02/03/2017
What Trusted Customer said about Croner-i:
Excellent service by Croner Taxwise Limited
I don't normally do surveys. Good service.
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Matt
Croner-i
8 years ago
We really appreciate you taking the time to provide us with feedback Rona, I'll make sure it gets passed onto our team.
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TC
Trusted Customer
8 years ago
Date of purchase: 02/02/2017
What Trusted Customer said about Croner-i:
Excellent service by Croner Taxwise Limited
Janice was excellent! Very courteous and professional.
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Matt
Croner-i
8 years ago
Thank you very much for taking the time to leave us with feedback, I'll make sure it is passed onto Janice and the team.
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TC
Trusted Customer
8 years ago
Date of purchase: 02/07/2017
What Trusted Customer said about Croner-i:
Poor discretion by Croner Taxwise on a charge out rate issue
You let me down by adjusting down my charge out rate to £150 per hour on a recent claim. At the time of my policy renewal a few months earlier, your paperwork had first arrived with that figure -...

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Matt
Croner-i
8 years ago
Hi Tugrul, I'm very sorry to hear about your negative experience. I have passed your comments onto our senior management team and a member of the team will be in touch shortly. 
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TC
Trusted Customer
8 years ago
Date of purchase: 02/01/2017
What Trusted Customer said about Croner-i:
Poor service
I have left messages twice after returning a missed call with reference discussing a new claim and there has not been a call back
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Matt
Croner-i
8 years ago
Hi Tim, I'm very sorry to hear about your negative experience. I have passed your comments onto our senior management team and a member of the team will be in touch shortly. 
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TC
Trusted Customer
8 years ago
Date of purchase: 02/06/2017
What Trusted Customer said about Croner-i:
We have used the techincal support, which has been very helpful, and the cl...
We have used the techincal support, which has been very helpful, and the claims process has also been very smooth.
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Matt
Croner-i
8 years ago
Delighted to hear you have found our services so helpful, I'll ensure they are passed onto our teams.
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Trusted Customer
8 years ago
Date of purchase: 02/03/2017
Very professional and helpful. Prompt responses to questions. Claims proces...
Very professional and helpful. Prompt responses to questions. Claims process very easy to operate.
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Matt
Croner-i
8 years ago
Our claims team work really hard and will be delighted to hear such positive feedback, thank you for taking the time to provide us with a review. 
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TC
Trusted Customer
8 years ago
Date of purchase: 01/20/2017
What Trusted Customer said about Croner-i:
Excellent service by Croner Taxwise Limited
Prompt service with good information.
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Matt
Croner-i
8 years ago
We're always delighted to receive such positive feedback from our clients, thank you for taking the time to leave feedback.
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TC
Trusted Customer
8 years ago
Date of purchase: 01/24/2017
What Trusted Customer said about Croner-i:
Positive assistance
Consultant was very knowledgable and helpful
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Matt
Croner-i
8 years ago
Delighted hear that our consultancy team could help Ramsay, I'll make sure your feedback is passed on.
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About Croner-i
Croner-i helps thousands of companies and accountancy firms every day. From complying with laws to achieving and maintaining best practice. Our mission is not only to support businesses and their managers and consultants. But to create long-term value across the board. We aim to deliver positive results. We specialise in tax & accounting, human resources, and health & safety. And for many business sectors too. We provide online and actionable information. Helping our customers grow their businesses with decisive advice and tools. This eliminates uncertainty and minimises the chances of things going wrong. For decades, we've been the cornerstone upon which companies have built their reputations. Thousands of companies rely on Croner-i's services. From our in-depth expert guides. And legislation tracker, workflow tools and daily industry news. To our tax fee protection insurance and VIP tax & VAT consultancy services. Croner-i ensures compliance, mitigates risk and maintains best practice.
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240 Blackfriars Road, London, Greater London, SE1 8NW, United Kingdom
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About Croner-i
Croner-i helps thousands of companies and accountancy firms every day. From complying with laws to achieving and maintaining best practice. Our mission is not only to support businesses and their managers and consultants. But to create long-term value across the board. We aim to deliver positive results. We specialise in tax & accounting, human resources, and health & safety. And for many business sectors too. We provide online and actionable information. Helping our customers grow their businesses with decisive advice and tools. This eliminates uncertainty and minimises the chances of things going wrong. For decades, we've been the cornerstone upon which companies have built their reputations. Thousands of companies rely on Croner-i's services. From our in-depth expert guides. And legislation tracker, workflow tools and daily industry news. To our tax fee protection insurance and VIP tax & VAT consultancy services. Croner-i ensures compliance, mitigates risk and maintains best practice.