Merchant Logo
Rated
Exceptional
Service
4.9
/5
Product
5
/5

5

4

3

2

1

294

16

0

2

0

312

ratings over the past year

Croner-i is no longer an active Feefo customer
Displaying all 7,490 reviews
Trusted Customer
9 months ago
Date of purchase: 10/10/2024
Very helpful
0
Share
Trusted Customer
9 months ago
Date of purchase: 10/10/2024
Alison was helpful, cheerful and efficient and could not have done more to improve my customer experience today.
0
Share
Trusted Customer
9 months ago
Date of purchase: 10/10/2024
Quick
Quick and efficient response to a request for a fee increase.
0
Share
Trusted Customer
9 months ago
Date of purchase: 10/09/2024
Excellent Service
Very quick response and detailed reply
0
Share
CC
Croner-i Customer
9 months ago
Date of purchase: 10/09/2024
What Croner-i Customer said about Croner-i:
Provided good resources to answer our clients query.
0
Share
Trusted Customer
9 months ago
Date of purchase: 10/09/2024
Excellent
Fast settlement of invoice once again. Thank you Lois
0
Share
CC
Croner-i Customer
Birmingham
9 months ago
Date of purchase: 10/09/2024
What Croner-i Customer said about Croner-i:
Pay extremely high fees for a very (at best) average advice service. Replies always direct you back to HMRC website links which our team members have always looked at prior to contacting the advice...

Read all
Merchant Logo
Anna Costelloe
Croner-i
9 months ago
Hi we are sorry to hear your review and feedback! Just to reassure you, regarding our advice line, we strive to always deliver the highest quality advice. It is surprising to hear that you were directed back to the HMRC by our team. Therefore we would like to be able to look into this further and review the advice you were given. Please can you email stephen.cosgrove@croneri.co.uk with your details so we are able to locate you and provide help.
Merchant Logo
Anna Costelloe
Croner-i
9 months ago
Hi we are sorry to hear your review and feedback! Just to reassure you, regarding our advice line, we strive to always deliver the highest quality advice. It is surprising to hear that you were directed back to the HMRC by our team. Therefore we would like to be able to look into this further and review the advice you were given. Please can you email steven.cosgrove@croneri.co.uk with your details so we are able to locate you and provide help.
0
Share
Trusted Customer
9 months ago
Date of purchase: 10/09/2024
Great service from Kiya
Kiya answered the query promptly, concisely & accurately. This enabled me to relay this information onto the client with confidence & from the clients perspective it is certainly added value.
0
Share
CL
Count on You Ltd
Dalgety Bay
9 months ago
Date of purchase: 10/08/2024
What Count on You Ltd said about Croner-i:
Brilliant
Great response time and information substantiated with relevant links to guidance- brilliant 🤩
0
Share
RG
Rakesh Gurung
Harrow
9 months ago
Date of purchase: 10/08/2024
What Rakesh Gurung said about Croner-i:
Quick and Efficient service.
Allison was super helpful and very efficient in updating our portal with the required details and even helped contact the right person on the VIP team. That was very helpful today.
0
Share
About Croner-i
Croner-i helps thousands of companies and accountancy firms every day. From complying with laws to achieving and maintaining best practice. Our mission is not only to support businesses and their managers and consultants. But to create long-term value across the board. We aim to deliver positive results. We specialise in tax & accounting, human resources, and health & safety. And for many business sectors too. We provide online and actionable information. Helping our customers grow their businesses with decisive advice and tools. This eliminates uncertainty and minimises the chances of things going wrong. For decades, we've been the cornerstone upon which companies have built their reputations. Thousands of companies rely on Croner-i's services. From our in-depth expert guides. And legislation tracker, workflow tools and daily industry news. To our tax fee protection insurance and VIP tax & VAT consultancy services. Croner-i ensures compliance, mitigates risk and maintains best practice.
Read all
240 Blackfriars Road, London, Greater London, SE1 8NW, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Croner-i
Croner-i helps thousands of companies and accountancy firms every day. From complying with laws to achieving and maintaining best practice. Our mission is not only to support businesses and their managers and consultants. But to create long-term value across the board. We aim to deliver positive results. We specialise in tax & accounting, human resources, and health & safety. And for many business sectors too. We provide online and actionable information. Helping our customers grow their businesses with decisive advice and tools. This eliminates uncertainty and minimises the chances of things going wrong. For decades, we've been the cornerstone upon which companies have built their reputations. Thousands of companies rely on Croner-i's services. From our in-depth expert guides. And legislation tracker, workflow tools and daily industry news. To our tax fee protection insurance and VIP tax & VAT consultancy services. Croner-i ensures compliance, mitigates risk and maintains best practice.