Clumsy, buggy and not user friendly claiming system.
Too much Paperwork requested just to complete the assessment of the claim.
Total waste of money and time
Customer Service Team
Cover4Rentals
4 years ago
Hello there, thank you for your feedback.
I am sorry to see you are unhappy about the claim process.
The claims team requires document for their assessment but do let them know if you have any query on the documentation requested.
Kind regards,
Mailys
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Gaetano Marchisello
Feefo Verified
4 years ago
What Gaetano Marchisello said about Cover4Rentals:
Bonjour, l'acquisition de cette assurance "franchise voiture de location" s'est déroulée très facilement et rapidement. J'espère qu'en cas de problème le dossier sera traité aussi de telle manière....
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Trusted Customer
Feefo Verified
4 years ago
Very Good!
Very very nice receptionist. New car very clean. Fast check in. Recommend
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Trusted Customer
Feefo Verified
4 years ago
Easy to navigate website .
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Trusted Customer
Feefo Verified
4 years ago
Sarò più preciso quando dovrò ricorrere all’ssicurazione
Bene finira
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Trusted Customer
Feefo Verified
4 years ago
Great option
Fortunately, I didn't have a claim but it was great to know I had an option other than purchasing from the rental company. The site was easy to navigate and I had coverage within minutes.
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Trusted Customer
Feefo Verified
4 years ago
Excellent buying process, attractive offering and price.
A very attractive offering, especially after most companies selling this type of insurance withdrew from accepting EU based customers after Brexit
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Trusted Customer
Feefo Verified
4 years ago
New account not yet used - but will be shortly.
I have only had this insurance for a very short time and do not need it until I go back to the UK in March - for my hire car. I have always had this type of insurance for hire cars during my visits...
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.