I couldn't speak to a human being. Your process was too linear and did not allow for context. It took me multiple attempts to get the resolution we needed.
Charli
Cover4Rentals
1 year ago
Hi there,
Thank you for your feedback.
We have been using a new Claims system, and this did cause some issues with the submission and dealings with your claim. We do apologise for any inconvenience caused.
Even with these difficulties we are pleased that we did manage to get your claim dealt with and settled in a matter of weeks.
Kind regards,
Charli.
0
Share
RB
Robert Bird
Feefo Verified
1 year ago
0
Share
IP
Ian Prescott
Feefo Verified
1 year ago
0
Share
RF
Robert Fullerton
Feefo Verified
Verona
1 year ago
0
Share
GO
Goneroaming
Feefo Verified
Oxford
1 year ago
What Goneroaming said about Cover4Rentals:
Generally good but Greenmotion car hire was excluded
While I thought the price and cover were good I was a little shocked and surprised to see that a company in the UK was specifically mentioned (greenmotion) and excluded in relation to cover for their...
Read more
0
Share
Trusted Customer
Feefo Verified
1 year ago
Competitive insurance package
Great value and competitive prices. A breeze to purchase.
0
Share
Trusted Customer
Feefo Verified
1 year ago
Easy to arrange at a reasonable premium
0
Share
MT
Miles Taylor
Feefo Verified
Bristol
1 year ago
What Miles Taylor said about Cover4Rentals:
Good cover and price
Didn't need to use the cover, but it seemed very comprehensive for the price.
0
Share
JB
James Birleson
Feefo Verified
washington
1 year ago
What James Birleson said about Cover4Rentals:
great
great facilty- not needed
0
Share
CH
Christian
Feefo Verified
Spain
1 year ago
What Christian said about Cover4Rentals:
Most cost effective way to get car rental insurance worlwide
Really good service and most cost effective way to get rental insurance. Great customer support.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.