How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Cove Insurance Reviews

https://www.coveinsurance.co.nz

EXCEPTIONAL

Insurance. Simple.

Service

4.7

/5

5

4

3

2

1

65

26

1

0

92

ratings over the past year

Displaying all 1,898 reviews

Trusted Customer

Feefo Verified

3 years ago

Cove stands tall when it matters

Placement of the policy was straight forward, almost seamless. Covi had been paid twice due to a muddle up with the system. Cove listened, acted and make good the error which was refreshing. Well...

0

Trusted Customer

Feefo Verified

3 years ago

The agent was quick to respond and solved my issue quickly and easily. It was one of the best online live chat experiences I've had. I like how there wasn't a need to reconfirm my details/identity...

0

JL

John Louisson

Feefo Verified

3 years ago

What John Louisson said about Cove Insurance:

Their price and insured value were much better than other Insurers.

0

Trusted Customer

Feefo Verified

3 years ago

There was a positive discussion about why I should insure with Cove

0

Trusted Customer

Feefo Verified

3 years ago

Quick and Easy to set up

0

Trusted Customer

Feefo Verified

3 years ago

Cove Insurance is easy and affordable

Easy and clear online process to follow for Car Insurance. Changing our Pet Insurance over and when House and Contents are available we will look at that also. Highly recommend.

0

JH

John Hornal

Feefo Verified

Wellington

3 years ago

What John Hornal said about Cove Insurance:

Change a no brainer after 50 years with State

Simple on line process and chat option direct with Cove management rather than an offshore (or onshore call centre) Best pricing cf other providers 😀 Good options around policy add ons and...

0

Trusted Customer

Feefo Verified

3 years ago

Great price, easy sign up

I found the process of getting a quote to be very easy. The price convinced me to switch from my previous insurer. And the online sign up process was effortless. So well though through from a user...

0

RD

Richard Dames

Feefo Verified

Christchurch

3 years ago

What Richard Dames said about Cove Insurance:

Professional Service

Robyn was Professional, Understanding and Apologetic for the HICKUP regarding their software not processing my card correctly! Didn't ask stupid questions to waste time. She assessed the problem...

0

LM

Lin Ma

Feefo Verified

3 years ago