Items were delivered with missing parts and misaligned drawer and door holes / slots which meant items could not be assembled. This was back in Nov 2016 and we are still waiting for replacement...
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Hannah Nielen-Groen
Cousins Furniture
9 years ago
Thank you for taking the time to leave us feedback. We do appreciate it.
We are sorry for the issues you have had with your order and can only apologise for this. Please accept our assurances that our customer service team are working on your issue and will be in touch with you soon.
Once again, thank you for taking the time to leave us feedback.
Product reviews
Date of purchase: 09/03/2016
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Cousins Furniture:
A furniture store with friendly and informative staff with no pressure sales. Delivery was within the timescale and care was taken to deliver into my home. The bed and pillows are amazing so a well...
Our experience has been one of great satisfaction both with your sales team and especially your delivery men. They came on the 17th & 22nd November. Both pairs went the extra mile in the help and...
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
We are sorry for the issues you have had with your order and can only apologise for this. Please accept our assurances that our customer service team are working on your issue and will be in touch with you soon.
Once again, thank you for taking the time to leave us feedback.