How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

cottages.com Reviews

https://www.cottages.com

EXCEPTIONAL

From the South West to Dorset, the Isle of Wight and Yorkshire… quite simply, the best places to relax in the UK.

98%

recommends

Service

4.8

Product

4.7

86,557

17,644

2,367

411

385

107,364

ratings over the past year

Displaying all 1,569,684 reviews

Arron Hodgkinson

Feefo Verified

GBR

2 hours ago

Recommends

What Arron Hodgkinson said about cottages.com:

Easy to use, app worked great.

Product reviews

Date of purchase: 01/16/2026

Brian Marley

Feefo Verified

GBR

2 hours ago

Recommends

What Brian Marley said about cottages.com:

Easy to book

Product reviews

Date of purchase: 12/12/2025

Trusted Customer

Feefo Verified

2 hours ago

Recommends

Straightforward no issues

Product reviews

Date of purchase: 01/31/2026

Vivien Gwinnett

Feefo Verified

GBR

2 hours ago

Recommends

What Vivien Gwinnett said about cottages.com:

Excellent website and very easy booking experience.

Product reviews

Date of purchase: 06/17/2026

Trusted Customer

Feefo Verified

2 hours ago

Recommends

they were quick and easy to book with and on hand to help

Product reviews

Date of purchase: 04/15/2026

Barbara Harris

Feefo Verified

GBR

2 hours ago

Recommends

What Barbara Harris said about cottages.com:

Helpful member of staff who dealt with my enquiry/booking

Product reviews

Date of purchase: 09/03/2025

James Burns

Feefo Verified

GBR

2 hours ago

Recommends

What James Burns said about cottages.com:

Had an awful experience with them last year and was wary about booking. I had, and still have, no faith in the customer service, and if you are unlucky with your accommodation, you have no recourse...

Product reviews

Date of purchase: 06/19/2026

Trusted Customer

Feefo Verified

2 hours ago

Recommends

Straightforward. Good range of properties and locations. They clearly are selective in the properties they take on.

Product reviews

Date of purchase: 05/06/2026

Christine King

Feefo Verified

GBR

2 hours ago

Recommends

What Christine King said about cottages.com:

Difficult to access my account.

Product reviews

Date of purchase: 01/19/2026

Trusted Customer

Feefo Verified

2 hours ago

Recommends

Product reviews

Date of purchase: 05/18/2025

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

cottages.com Reviews

Rawlsbury LodgeMore reviews of this product (29)View product websiteStunning location. Peace and quiet which was just what we needed.Pub and farm shop great bonus being on our doorstep. Our only gripe - for the outdoor table & chairs, some cushions would have been...Read more

Whitney CottageMore reviews of this product (104)View product websiteA lovely dog friendly cottage in a great location. Spacious and comfortable with parking on site and a hot tub, Handy for Lyme Regis and Sidmouth. Lots of pubs nearby that serve good food. Friendly...Read more

WoodpeckerMore reviews of this product (11)View product websiteVery nice peaceful break in a lovely appointed, well equipped lodge… shame about the weather but that can’t be helped!

Levans CottageMore reviews of this product (100)View product websiteLevans Cottage was brilliant. Spotlessly clean and well presented in a peaceful and pleasant location with panoramic views from the large garden over the bay. We will certainly be returning.

Linnet CottageMore reviews of this product (27)View product websiteI can honestly say the place was nice where we stayed and the view I was there with my family there was six of us and an infant, but I could honestly say the lack of towels was very poor was told the...Read more

The BarnMore reviews of this product (143)View product websiteThis was an excellent, well equipped and clean property a 'home from home'. The dog shower was a great addition. Only a couple of suggestions - some garden furniture on the patio outside the dining...Read more

5 Devon Beach CourtMore reviews of this product (74)View product websiteLovely, clean apartment. We enjoyed our stay and found the apartment well-equipped and had everything we needed during our stay. The beds were comfy, and we had no issues with them as previous...Read more

Forge View CottageMore reviews of this product (131)View product websiteThe owners work hard to maintain this rented property to a very high standard. Everything you would hope for is there and parking of vehicles is surprisingly good despite the location in the centre...Read more

MermaidsMore reviews of this product (93)View product websiteA very enjoyable stay in a fresh and clean apartment. I should have brought my own pillows!

Beach HappyMore reviews of this product (6)View product websiteThe gas was on emergency credit no hot water needs new beds springs in your back when you sleep noisy all night with people arguing and car motorbikes screeching down street toaster wanted cleaning...Read more

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?