How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Cotswold Outdoor Reviews

https://www.cotswoldoutdoor.com/

EXCEPTIONAL

93%

service satisfaction

87%

delivery satisfaction

96%

recommends

Service

4.7

Product

4.7

9,057

1,571

279

104

317

11,328

ratings over the past year

Displaying all 457,975 reviews

Trusted Customer

Feefo Verified

24 days ago

Recommends

Satisfied with service

Excellent customer service I had a really positive experience with Cotswold Outdoor. The staff were very helpful and took the time to understand what I was looking for rather than rushing me. They...

Product reviews

Date of purchase: 07/25/2026

Trusted Customer

Feefo Verified

24 days ago

Recommends

Satisfied with service

Great store, fantastic staff.

Product reviews

Date of purchase: 07/25/2026

Mrs E

Feefo Verified

GBR

24 days ago

Recommends

Satisfied with service

What Mrs E said about Cotswold Outdoor:

Like the shop, staff knowledgeable

Product reviews

Date of purchase: 07/25/2026

Trusted Customer

Feefo Verified

24 days ago

Recommends

Satisfied with service

Really good experience with Cotswold Outdoor. The whole process was straightforward from start to finish, with a good range of quality outdoor and hiking gear to choose from. The staff were...

Product reviews

Date of purchase: 07/21/2026

Trusted Customer

Feefo Verified

24 days ago

Recommends

Satisfied with service

I was in my local store (Boucher Road, Belfast) twice during the summer looking for a new TNF winter coat. I found all the staff very welcoming and helpful. Very refreshing in this day and age. ...

Date of purchase: 07/20/2026

Jane Haigh

Feefo Verified

GBR

24 days ago

Recommends

Satisfied with service

What Jane Haigh said about Cotswold Outdoor:

A shop that I would highly recommend

Product reviews

Date of purchase: 07/20/2026

Trusted Customer

Feefo Verified

25 days ago

Recommends

Satisfied with service

Love this shore, great selection and always get a discount with my National Trust card. Great returns policy.

Date of purchase: 07/23/2026

Trusted Customer

Feefo Verified

25 days ago

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 07/22/2026

Trusted Customer

Feefo Verified

25 days ago

Satisfied with delivery

Recommends

Item was exactly as it was advertised. The quality was excellent and the order arrive promptly. Great service !

Product reviews

Date of purchase: 07/24/2026

Jacqueline Redman Trusted Customer

Feefo Verified

GBR

25 days ago

Recommends

Dissatisfied with service

What Jacqueline Redman Trusted Customer said about Cotswold Outdoor:

Charming though he was, the lad serving was unaware of his stock, because it took the chap downstairs to locate the Tuva sandals.

Date of purchase: 07/20/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Cotswold Outdoor Reviews

Mens Vortex GTX ShoesMore reviews of this product (834)View product websiteComfortable with excellent ankle support I’m really impressed with the comfort and support these shoes provide. They feel comfortable even when worn for long periods, and the ankle support is...Read more

Lightweight 70D Dry Sack - 1.5LMore reviews of this product (22)View product website

Lightweight 70D Dry Sack - 20LMore reviews of this product (17)View product websiteGreat dry bag which meets the requirements.

Explore Flapjack - Organic Carrot CakeMore reviews of this product (3)View product websiteDelicious snack that isn’t bulky.

Unisex Horizon CapMore reviews of this product (17)View product websiteGood lightweight cap for summer hikes

Trek First Aid KitMore reviews of this product (55)View product websiteEssential first aid kit that can easily be added to if required.

Go Hydro Tablets - LemonMore reviews of this product (39)View product websiteBetter than the orange tablets as this doesn’t leave a lingering smell in the bottle.

Wide Neck Drinks Bottle - 600mlMore reviews of this product (9)View product websiteIdeal size for rucksack pockets. Easy to use and clean

Womens Kumana BeanieMore reviews of this product (3)View product websiteFeels very soft and non scratchy. Far too many hats are itchy but this one isn't and feels like I could wear it all day without a problem.

Frontier Ultralight 2 Piece Spork & Knife Cutlery SetMore reviews of this product (2)View product websiteExcellent product very pleased

Seat Cushion Foldable PadMore reviews of this product (2)View product websiteReally handy little bit of kit for hiking. It’s lightweight and folds down small enough to easily carry in my backpack, but makes a surprisingly big difference when you stop for a break.

Mens Everyday Athletic Crew SocksMore reviews of this product (2)View product websiteGreat quality socks that I can always rely on.

Mens Torque Mountain ShortsMore reviews of this product (85)View product websiteComfy. Just what my son was after.

Mens Dynamo ShortsMore reviews of this product (11)View product websiteLove them. Thank you.

Womens Everyday Roll Top Ankle SocksMore reviews of this product (4)View product websiteLove these socks. Definitely recommend

Nebula 32 DaypackMore reviews of this product (37)View product websiteLove the variety of sections

Womens Oxara Full Zip FleeceMore reviews of this product (2)View product websiteGreat price! Love the colour and fit too x

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?