How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Cotswold Outdoor Reviews

https://www.cotswoldoutdoor.com/

EXCEPTIONAL

93%

service satisfaction

87%

delivery satisfaction

96%

recommends

Service

4.7

Product

4.7

9,069

1,576

277

104

313

11,339

ratings over the past year

Displaying all 457,904 reviews

Suzanne Hyde

Feefo Verified

GBR

15 days ago

Does not recommend

Dissatisfied with service

What Suzanne Hyde said about Cotswold Outdoor:

Wasn’t overly impressed. They didn’t answer their phone, on numerous attempts.

Product reviews

Date of purchase: 08/01/2026

Trusted Customer

Feefo Verified

15 days ago

Recommends

Satisfied with service

Product reviews

Date of purchase: 07/27/2026

Sheila Bee

Feefo Verified

GBR

16 days ago

Recommends

Satisfied with service

What Sheila Bee said about Cotswold Outdoor:

The staff are all wonderful, they are knowledgeable, know their products and understand the problems or issues which may occur. They listen, and are helpful without being pushy.

Date of purchase: 07/31/2026

Trusted Customer

Feefo Verified

16 days ago

Recommends

Dissatisfied with service

Brilliant online experience, some of the staff seem over suspicious of people trying on gear in store as if they’re going to make a run for it without paying. It may be a fact, but it’s rushed what...

Product reviews

Date of purchase: 07/31/2026

Trusted Customer

Feefo Verified

16 days ago

Satisfied with delivery

Recommends

as goofd as we expected

Product reviews

Date of purchase: 07/31/2026

Trusted Customer

Feefo Verified

16 days ago

Recommends

Satisfied with service

My only experience of Cotswold Outdoor has been in my local store, but they have been very friendly & helpful.

Product reviews

Date of purchase: 07/24/2026

Lee Davidson

Feefo Verified

GBR

16 days ago

Recommends

Dissatisfied with service

What Lee Davidson said about Cotswold Outdoor:

Fine, but sent me packing g when I tried to return the item

Date of purchase: 07/31/2026

Trusted Customer

Feefo Verified

16 days ago

Recommends

Satisfied with service

Helpful staff. A pleasure to shop here

Product reviews

Date of purchase: 07/31/2026

Lorraine Randall

Feefo Verified

16 days ago

Dissatisfied with service

Dissatisfied with delivery

Does not recommend

What Lorraine Randall said about Cotswold Outdoor:

No goods received, apparently customer service have raised the issue with the delivery company they are doing an investigation. How long that takes who knows

Date of purchase: 07/31/2026

Ian

Feefo Verified

GBR

16 days ago

Recommends

Satisfied with service

Product reviews

Date of purchase: 07/31/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Cotswold Outdoor Reviews

Micro Tall Camping ChairMore reviews of this product (18)View product websiteREALLY difficult to firstly work out the poles, and secondly to get the actual poles into the material of the chairs. It took two of us. No way I could have done them alone. Then I felt like the...Read more

Mens Rapid XT Mid GTX BootsMore reviews of this product (14)View product website

Mens Makalu JacketMore reviews of this product (92)View product websiteI’ve not worn it in anger yet as it’s the height of a long dry summer but it’s a well-designed piece of kit as you’d expect from Mountain Equipment. The mother in law also doesn’t know the difference...Read more

Base Camp Gear Box Bag - MediumMore reviews of this product (2)View product websiteAbsolutely brilliant piece of kit, not cheap, but worth every penny. Has helped us organise our camper setup beyond belief, just takes everything and easy to carry around. Great. build quality and...Read more

Unisex Coolmax Liner Socks (2 Pack)More reviews of this product (9)View product websiteThese socks are sold as "liners", but for me they're great worn alone as I always get hot feet. They are comfortable & wash well & they do sweat wicking very well. For me they are too long, but I...Read more

Single Chia Seed Flapjack 80g - OriginalMore reviews of this product (26)View product websiteDelicious!

Womens Lightweight Coolmax Comfort SocksMore reviews of this product (180)View product websiteMy favourite socks, soft with just the right amount of cushioning. Breathable- my absolute go to walking sock.

Womens Avian Organic Cord ShortsMore reviews of this product (3)View product websiteLove these, great summer colour, and the gold/yellow is very neutral, goes well with a variety of colours. Very comfortable fit, nice cut with generous pockets. Cord material soft with a good shape.

Odour Eliminator Spray - 100mlMore reviews of this product (7)View product websiteDidn't work. at all!

G-Wax - 80gMore reviews of this product (290)View product websiteMy usual purchase...never had a problem with this product.

Shoe BrushMore reviews of this product (60)View product websiteShedding bristles stuck to the freshly waxed boots. I went back to my old brush before this one went bald...

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?