How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Cotswold Outdoor Reviews

https://www.cotswoldoutdoor.com/

EXCEPTIONAL

93%

service satisfaction

86%

delivery satisfaction

96%

recommends

Service

4.7

Product

4.7

8,637

1,510

270

108

324

10,849

ratings over the past year

Displaying all 459,148 reviews

Trusted Customer

Feefo Verified

14 days ago

Recommends

Dissatisfied with service

Store was quite busy with only one assistant on duty so took longer than expected but lady was friendly

Product reviews

Date of purchase: 09/15/2026

Trusted Customer

Feefo Verified

14 days ago

Recommends

Satisfied with service

Product reviews

Date of purchase: 09/19/2026

Neil

Feefo Verified

GBR

15 days ago

Recommends

Satisfied with service

What Neil said about Cotswold Outdoor:

Helpful staff, comprehensive range of products

Product reviews

Date of purchase: 09/15/2026

Jane C

Feefo Verified

GBR

15 days ago

Recommends

Satisfied with service

What Jane C said about Cotswold Outdoor:

I found a jacket i liked at a price i was prepared to pay. There was a huge variation in prices with fewer at my price bracket and not a wide range of colours

Product reviews

Date of purchase: 09/18/2026

Trusted Customer

Feefo Verified

15 days ago

Satisfied with delivery

Recommends

Well packaged. V prompt delivery.

Product reviews

Date of purchase: 09/12/2026

David Millican

Feefo Verified

GBR

15 days ago

Satisfied with delivery

Recommends

What David Millican said about Cotswold Outdoor:

Great store with exceptional range of clothing at good price points.

Product reviews

Date of purchase: 09/18/2026

Trusted Customer

Feefo Verified

15 days ago

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 09/18/2026

Trusted Customer

Feefo Verified

15 days ago

Recommends

Satisfied with service

Excellent member of staff. Knew all about the shoes.

Product reviews

Date of purchase: 09/18/2026

H Macmillan

Feefo Verified

15 days ago

Recommends

Satisfied with service

Product reviews

Date of purchase: 09/18/2026

Nik Ravenscroft

Feefo Verified

GBR

15 days ago

Satisfied with delivery

Recommends

Dissatisfied with service

What Nik Ravenscroft said about Cotswold Outdoor:

The order came through very quickly and was just what I needed. I'd like to add, though, that the service in Cotwolds Outdoor was awful. I was ignored by both the gentlemen who were apparently...

Product reviews

Date of purchase: 09/18/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Cotswold Outdoor Reviews

Womens Caribe GTX ShoesMore reviews of this productView product websiteTried on 4 different pairs of walking shoes in store and decided these were the most comfortable and best fit. Worn a couple of times and found them quite comfortable but yet to check how waterproof...Read more

Womens X Ultra 360 Leather Mid GTX BootsMore reviews of this productView product website

Mens Nexus Pull-On FleeceMore reviews of this productView product websiteGreat fit and very comfortable

Womens Quest DryVent Insulated JacketMore reviews of this productView product websiteA well made jacket for early autumn days with showers, when a full heavy weight storm proof coat is not yet required. Sleeves could do with being an inch or so longer for those of use with longer arms

Mens Hike Devils Thumb GTX JacketMore reviews of this productView product websiteGood fit. Well finished seams and cuffs.

Mens Lightweight Synchilla Snap-T FleeceMore reviews of this productView product websiteLovely comfortable and warm piece of clothing with the environmental bonus.

Womens X Ultra 360 Mid GTX BootsMore reviews of this productView product websiteVery comfortable boots.

Womens Respond Mid II GTX BootsMore reviews of this productView product websitecomfortable

Mens Antora JacketMore reviews of this productView product website

Mens Yosemite Jacket IIMore reviews of this productView product website

Womens Quest DryVent Insulated JacketMore reviews of this productView product website

Womens Mondello GTX ShoesMore reviews of this productView product websiteNice shoes with plenty of space for arthritic joints! They feel supportive and the laces can be undone and adjusted much lower than on the standard boot - very helpful if your foot can no longer...Read more

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?