How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Cotswold Outdoor Reviews

https://www.cotswoldoutdoor.com/

EXCEPTIONAL

93%

service satisfaction

87%

delivery satisfaction

96%

recommends

Service

4.7

Product

4.7

9,040

1,570

276

102

318

11,306

ratings over the past year

Displaying all 458,161 reviews

Trusted Customer

Feefo Verified

1 month ago

Recommends

Dissatisfied with service

It was difficult to get assistance especially at the beginning, although there were not many people in the store then it got better

Product reviews

Date of purchase: 07/08/2026

Sarah Beresford

Feefo Verified

GBR

1 month ago

Satisfied with delivery

Recommends

What Sarah Beresford said about Cotswold Outdoor:

Very good

Product reviews

Date of purchase: 07/08/2026

Trusted Customer

Feefo Verified

1 month ago

Product reviews

Date of purchase: 07/04/2026

Trusted Customer

Feefo Verified

1 month ago

Recommends

Satisfied with service

Very knowledgeable, friendly and helpful.

Product reviews

Date of purchase: 07/08/2026

Peter McGlinchey

Feefo Verified

GBR

1 month ago

Recommends

Dissatisfied with service

What Peter McGlinchey said about Cotswold Outdoor:

Only one assistant on duty at the collection desk . He was very busy answering a phone call from another customer so we had to wait over 10 minutes to collect my parcel.

Product reviews

Date of purchase: 07/08/2026

Jeremy

Feefo Verified

GBR

1 month ago

Satisfied with delivery

Recommends

What Jeremy said about Cotswold Outdoor:

Very good service and good price too.

Product reviews

Date of purchase: 07/08/2026

Trusted Customer

Feefo Verified

1 month ago

Recommends

Satisfied with service

Helpful assistant who demonstrated a good level of knowledge about hiking socks and range available but there was limited range of hiking socks in my size - uk12.

Product reviews

Date of purchase: 07/08/2026

Trusted Customer

Feefo Verified

1 month ago

Recommends

Dissatisfied with service

Always a pleasure. Staff are polite kind and approachable. Best shop in town.

Product reviews

Date of purchase: 07/04/2026

Trusted Customer

Feefo Verified

1 month ago

Satisfied with delivery

Recommends

Satisfied with service

Product reviews

Date of purchase: 07/07/2026

Hugo Q

Feefo Verified

MEX

1 month ago

Recommends

Satisfied with service

What Hugo Q said about Cotswold Outdoor:

The staff were very friendly. It's a store with an unexpected variety of products.

Product reviews

Date of purchase: 07/05/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Cotswold Outdoor Reviews

Womens Dale Zip-Off TrousersMore reviews of this product (6)View product website

Womens Arizona Eva SandalsMore reviews of this product (1)View product websiteGreat for beach walks and around the pool - Pretty substantial and comfortable straight away

Lightweight 70D Dry Sack - 13LMore reviews of this product (19)View product websiteGood dry bag

Smaland Sleeping MatMore reviews of this product (6)View product website

Travel Towel - LargeMore reviews of this product (3)View product website

Ellipse Spork (Pack of 2)More reviews of this product (3)View product website

Contour 65 RucksackMore reviews of this product (7)View product website

Ellipse Camping BowlMore reviews of this product (51)View product website

Mens Approach ShortsMore reviews of this product (13)View product websiteI really like these shorts. They are lightweight and comfortable during this hot summer. My only complaint is that I wish I could buy some more in different colours.

Core 2 Rechargeable BatteryMore reviews of this product (6)View product websiteOnly a small amount more than the Mk1 battery but holds charge for much longer. Well worth the money and still love my Petzy device.

Womens Tenby Half Zip FleeceMore reviews of this product (56)View product websiteLovely fleece fits well. Had one in a different colour loved it so much I bought another colour

Mens Mountain 3L JacketMore reviews of this product (52)View product website

Carry On Roller Travel Pack - 35LMore reviews of this product (4)View product websiteMade of very durable materials, easy to clean, and lightweight. I'm used to four-wheeled suitcases, so if there was one like this, I would definitely buy it. Excellent price.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?