Returned walking boots with broken ‘quick lace’ system. Replacement quickly found. Customer service was excellent. I would definitely shop here again.
Date of purchase: 05/03/2026
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IH
Ian Hutton
Feefo Verified
GBR
4 days ago
Recommends
Satisfied with service
What Ian Hutton said about Cotswold Outdoor:
Excellent variety of hiking gear for all seasons
Product reviews
Date of purchase: 05/04/2026
0
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CH
Chelsea
Feefo Verified
GBR
4 days ago
Recommends
Satisfied with service
What Chelsea said about Cotswold Outdoor:
Friendly helpful and informative staff. Scanned my feet for correct sizing and fit for me, whereas I have struggled in the past to find the correct fit.
Date of purchase: 05/03/2026
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Trusted Customer
Feefo Verified
4 days ago
Recommends
Satisfied with service
They are always helpful responsive and attentive.
Product reviews
Date of purchase: 05/04/2026
0
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MA
Martin
Feefo Verified
GBR
4 days ago
Recommends
Satisfied with service
Date of purchase: 05/04/2026
0
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Trusted Customer
Feefo Verified
4 days ago
Dissatisfied with service
Dissatisfied with delivery
Does not recommend
Package was lost by Evri. Despite multiple emails to Cotswold I haven’t had a response from their customer service team - Evri updated me over the weekend to state they had contacted Cotswold and...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We believe there’s no substitute for experience. That’s why we pride ourselves on the fact that we love spending time outdoors, so when you ask us for advice, you know it comes from our real-world experiences.