How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Cotswold Outdoor Reviews

https://www.cotswoldoutdoor.com/

EXCEPTIONAL

93%

service satisfaction

86%

delivery satisfaction

96%

recommends

Service

4.7

Product

4.7

8,637

1,510

270

108

324

10,849

ratings over the past year

Displaying all 459,148 reviews

Trusted Customer

Feefo Verified

10 days ago

Recommends

Satisfied with service

Great service, super knowledgable really good team who care about the customers needs and ensure their advice and service are tip top every time highly recommend the Chertsey store! ..

Trusted Customer

10 days ago

Product reviews

Date of purchase: 09/23/2026

D CLARK

Feefo Verified

10 days ago

Satisfied with delivery

Recommends

What D CLARK said about Cotswold Outdoor:

Very efficient service

Product reviews

Date of purchase: 09/23/2026

Trusted Customer

Feefo Verified

10 days ago

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 09/19/2026

Trusted Customer

Feefo Verified

10 days ago

Recommends

Satisfied with service

Great saleslady spent time with me matched me up to jacket i required

Product reviews

Date of purchase: 09/23/2026

I C

Feefo Verified

10 days ago

Recommends

Satisfied with service

What I C said about Cotswold Outdoor:

Overall great shopping experience

Product reviews

Date of purchase: 11/12/2025

Trusted Customer

Feefo Verified

10 days ago

Recommends

Satisfied with service

Product was lost by evri

Date of purchase: 09/19/2026

Trusted Customer

Feefo Verified

10 days ago

Recommends

Satisfied with service

Product reviews

Date of purchase: 09/23/2026

M T

Feefo Verified

GBR

10 days ago

Recommends

Satisfied with service

What M T said about Cotswold Outdoor:

Outstanding and friendly service from the young lady in your Harrogate store, gave me good advice and put me in the right direction

Product reviews

Date of purchase: 09/19/2026

Trusted Customer

Feefo Verified

10 days ago

Recommends

Satisfied with service

The people who work there were helpful and they had a good selection of boots and backpacks.

Product reviews

Date of purchase: 07/11/2026

Feefo Verified

GBR

10 days ago

Recommends

Satisfied with service

What PD said about Cotswold Outdoor:

Staff were very helpful! Felt like a personal shopping experience. Quality and range of products is good!

Product reviews

Date of purchase: 09/19/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Cotswold Outdoor Reviews

Black Hole Duffel Bag - 55LMore reviews of this productView product websiteGreat bag ideal for travelling packs down super small for storage , super quality Perfect purchase!

Mens Caribe GTX ShoesMore reviews of this productView product website

Wet & Dry Roller Kit Bag - 70LMore reviews of this productView product websiteA good solid bag.

Mens Antora JacketMore reviews of this productView product websiteNice fitting jacket with a great hood ideal for dog walking etc but not to wear in pouring rain all day its too light

Wash + Repel Clothing 2-In-1 - 300mlMore reviews of this productView product websiteSaves buying 2 separate washes

Mens T-Stretch GlovesMore reviews of this productView product website

Womens Mountain Waterproof TrousersMore reviews of this productView product websiteGreat product

Sun Mask ScarfMore reviews of this productView product websiteGreat product

Rambler Tumbler - 10oz / 296mlMore reviews of this productView product websiteOk

Rambler Tumbler - 10oz / 296mlMore reviews of this productView product website

Hand Exerciser - Heavy TensionMore reviews of this productView product websiteGreat item that helps me strengthen my grip and finger strength, found getting older in cold weather I can’t tie knots thread hooks etc when I’m out fishing so this has improved my hold and movement

Womens Journey Mid GTX BootsMore reviews of this productView product websiteI bought these boots for hiking in the Himalayas and they worked very well. They supported my feet well and were completely waterproof. I have an old injury in my foot so find it hard to get boots...Read more

Airox 24 DaypackMore reviews of this productView product websiteReally well made and clever. Very comfortable for all day hiking and carrying kit. 3 zips on the main pocket makes it easy to get things out from the deep. Rain cover is great. Worth the money

Mens Mountain Peak 3L JacketMore reviews of this productView product websiteThe cheapest "proper" rain jacket but does the job well. I got caught in 12 hours of rain on a multiday trek and remained dry inside. Very impressive considering the price. Lightweight and easy to...Read more

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?