Unhelpful with advice and not at all helpful with return or exchange of a hat. I will not shop there again.
Date of purchase: 07/13/2026
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Trusted Customer
Feefo Verified
1 month ago
Recommends
Satisfied with service
Really good quality equipment. Staff are always very helpful and friendly and know what they are talking about, unlike some cheaper outdoor retailers.
Product reviews
Date of purchase: 07/13/2026
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Trusted Customer
Feefo Verified
1 month ago
Dissatisfied with delivery
Recommends
I paid for next day delivery and it took 3 days. Evri showed they received it the next day but didn't deliver it till 2 days later.
Product reviews
Date of purchase: 07/13/2026
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ET
Emma Thomas
Feefo Verified
1 month ago
Recommends
Satisfied with service
What Emma Thomas said about Cotswold Outdoor:
Great layout, some nice deals and NHS discount. The customer assistant was lovely and actually so helpful. He was outdoorsy himself so knew the right gear to recommend for my experience level.
Product reviews
Date of purchase: 07/09/2026
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TR
Trapiche
Feefo Verified
GBR
1 month ago
Recommends
Satisfied with service
What Trapiche said about Cotswold Outdoor:
I could try on all 3 options and in my size.
Product reviews
Date of purchase: 07/09/2026
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JD
J Davies
Feefo Verified
GBR
1 month ago
Satisfied with delivery
Recommends
Satisfied with service
Product reviews
Date of purchase: 07/13/2026
0
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Trusted Customer
Feefo Verified
1 month ago
Recommends
Satisfied with service
Product reviews
Date of purchase: 07/09/2026
0
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Trusted Customer
Feefo Verified
1 month ago
Recommends
Satisfied with service
The assistant was very helpful. There was not another sandal in the next size he checked with a sister store Snow and Rock if they had one which they had. He even showed me on Google maps where to...
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Product reviews
Date of purchase: 07/13/2026
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N THOMAS
Feefo Verified
1 month ago
Dissatisfied with delivery
Recommends
What N THOMAS said about Cotswold Outdoor:
Unfortunately both boxes where damaged on arrival but shoes were ok.
We believe there’s no substitute for experience. That’s why we pride ourselves on the fact that we love spending time outdoors, so when you ask us for advice, you know it comes from our real-world experiences.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We believe there’s no substitute for experience. That’s why we pride ourselves on the fact that we love spending time outdoors, so when you ask us for advice, you know it comes from our real-world experiences.