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Cosmos Reviews | Customer Service Reviews for https://www.feefo.com/reviews/cosmos-tours-and-cruises | Feefo

Trusted Customer

6 years ago

The service was generally good but the taxi driver was late in picking me up on my return (over an hour late). The tour guide was also not professional and does not know his job and duties especially...

Product reviews

Date of purchase: 11/01/2019

0

Trusted Customer

6 years ago

Good process but some more information for excellence/very good

All relevant information and confirmation of booking forwarded in good time and correctly. An explanation of the relationship between Cosmos and Globus would have been helpful. Also, the extent to...

Product reviews

Date of purchase: 11/09/2019

0

MS

Miss Ivy Samuel

Kidlington

6 years ago

What Miss Ivy Samuel said about Cosmos:

Very satisfied

My requirements were met in full. Every time there were amendments, I received an immediate email with updated information.

Product reviews

Date of purchase: 11/09/2019

0

MC

Mr Ian Channing

Chelmsford Essex

6 years ago

What Mr Ian Channing said about Cosmos:

Excellent trip. Very good courier first rate hotels and coach and driver

No problems Would certainly book again. Slightly concerned on arrival at Rome airport to be with a multi national group under Globus.

Product reviews

Date of purchase: 10/26/2019

0

MS

Mrs Katherine Seavill

6 years ago

What Mrs Katherine Seavill said about Cosmos:

Very prompt with the ticket delivery and responsive to any queries.

Product reviews

Date of purchase: 10/29/2019

0

Trusted Customer

6 years ago

My Cosmos holiday in the USA delivered everything promised!

I had a great holiday. It was everything I hoped it would be. Good service, good driver, good tour guide, good hotels, great intinerary

Product reviews

Date of purchase: 10/10/2019

0

Trusted Customer

6 years ago

Really enjoyed the more than 3,000 km. coach tour but not without complaint

(1) To advise customers to book tickets online in advance to be able to visit various world-famous places in the cities/towns visited on the tour where plenty of free time was available to avoid the...

Product reviews

Date of purchase: 10/18/2019

0

MW

Mr Colin Wattam

6 years ago

What Mr Colin Wattam said about Cosmos:

Staff very helpful and ready to answer any questions

Product reviews

Date of purchase: 10/25/2019

0

Trusted Customer

6 years ago

Except for the begining Driver excellent most important person next to Mel.

Tour was well thought out except for two things collection at Dallas air port was very poor the firm were one hour 30 minutes coming and we had to stand in extreme heat and humidity. The tour to to...

Product reviews

Date of purchase: 10/22/2019

0

Trusted Customer

6 years ago

Very fast response to queries by email to confirm upgrade we requested and paid for but which was not on the final itinerary

Product reviews

Date of purchase: 10/23/2019

0

Cosmos Reviews

Spain, Portugal & MoroccoMore reviews of this product (7)View product websiteI am disappointed that I had paid all this money and the service wasn't up to standard.

Greek EscapeMore reviews of this product (4)View product websiteExcellent guide and driver. Interesting and overall, good standard of the hotels.Although in most, it was not possible to adjust the central heating thermostat to a lower temperature. This was a...Read more

Rome, Florence & VeniceMore reviews of this product (9)View product websiteOur driver was very patient with all the 15 passengers on board. His driving skill were excellent, navigating all the narrow roads. Our tour guide was excellent. His knowledge of history and...Read more

Highlights of Sicily & Southern ItalyMore reviews of this product (2)View product websiteExcellent hotels very caring courier very good driver and coach . Wonderful food. Very good guides in towns and cities giving so much information. Couldn’t fault anything.

Exploring America's National ParksMore reviews of this product (17)View product websitegreat itinerary! We saw lovely places and loads of wildlife.

Sensational SpainMore reviews of this product (2)View product websiteExcellent tour in principle, but my complaints need to be addressed for a higher rating, as these were universally expressed among the 43 members of the international tour group - Australians, New...Read more

Irish DiscoveryMore reviews of this product (14)View product websiteTour manager and driver very helpful and understand coach was always cleaned

The Lone Star State to the French QuarterMore reviews of this product (19)View product websiteValue route and Hotels good

America's Musical HeritageMore reviews of this product (6)View product websiteBest holiday ever. Honestly. The tour director who accompanied us throughout was completely on top of all the logistics so we ran to time and made the most of the events organised, maximal fun. ...Read more

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