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COSME-DE.COM Reviews | Customer Service Reviews for https://www.feefo.com/reviews/cosme-de-com | Feefo

Displaying all 22 reviews

Trusted Customer

China

9 years ago

Date of purchase: 01/26/2016

What Trusted Customer said about COSME-DE.COM:

无法追查订单去向，要求回复

本人于2016.1.26购买的物品，订单号：20160126008497。至今仍未收到，网站上也无法追踪订单，关于订单的去向网站一直没有给出一个明确的答复，我强烈要求立即给我回复。请联系+8615046668623

COSME-DE.COM

9 years ago

Dear valued customer, Thank you for your patronage. According to the update status provided by UPS, your order has been delivered. Please kindly let us know should you have further queries. Best regards, Customer Service Team COSME-DE.COM Be the Beautiful One!

Product reviews

Trusted Customer

9 years ago

Date of purchase: 01/10/2016

very good!

Product reviews

Trusted Customer

9 years ago

Date of purchase: 01/15/2016

Great service and carry the product I like

I would recommend getting products from this company. I've ordered from them twice now and will do so when I need the product again.

Product reviews

Trusted Customer

California

9 years ago

Date of purchase: 01/12/2016

What Trusted Customer said about COSME-DE.COM:

Thrilled with the service and products!

Ordered hair care products which seem to no longer be unavailable in the USA. Received them promptly; quicker than I had anticipated, and they were well-packaged.

Product reviews

Trusted Customer

Palo Alto CA

9 years ago

Date of purchase: 01/09/2016

What Trusted Customer said about COSME-DE.COM:

I haven't get my product delivered now. And I tried some many times to solve this, but no update

COSME-DE.COM

9 years ago

Dear valued customer, Please accept our apologize for the late reply. With reference to the update status provided by USPS, the order has been delivered. Please do not hesitate to contact us again should you have further queries. Best regards, Customer Service Team COSME-DE.COM Be the Beautiful One!

Trusted Customer

Iowa

9 years ago

Date of purchase: 01/10/2016

What Trusted Customer said about COSME-DE.COM:

Reliable delivery

This is my second time shopping with them. It usually takes 10 -14days to arrive. I found it acceptable. Will continue to shop with them.

Product reviews

Trusted Customer

9 years ago

Date of purchase: 10/11/2015

What Trusted Customer said about COSME-DE.COM:

the worst website ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

It has been four months, and I still did not get my order yet, i cant believe any website will do the same horrible thing as this website. i tried to contact the service department and they did not...

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COSME-DE.COM

9 years ago

Dear valued customer, Thanks for your enquiry. According to the update status from UPS, the said order was already delivered on 16 Oct 2015. Since you did not receive the order, we will request UPS to open case to investigate and will get back to you the soonest. Meanwhile, please kindly let us know the previous e-mail that you have sent for this enquiry, we will demand our IT team to follow up on this issue accordingly. Best regards, Customer Service Team COSME-DE.COM Be the Beautiful One!

Product reviews

Trusted Customer

9 years ago

Date of purchase: 10/04/2015

Good transaction

Very good service and quick response

Product reviews

Trusted Customer

9 years ago

Date of purchase: 10/03/2015

expired items

I emailed them after I ordered two items online to ask some questions and probably cancel my order. They didn't reply me until they delivered them.

Product reviews

Ray HO

COSME-DE.COM

9 years ago

Dear Customer, Thank you for your comment. We noticed the items you ordered should have the manufacturing date on the bottle. Please accept our explanation that the date should be in Taiwan calendar, which is start from 1911. There will be 11 years gap if you compare with the normal calendar we are using. Please do not hesitate to contact us should you have further queries. Best regards, Customer Service Team COSME-DE.COM Be the Beautiful One!

Trusted Customer

9 years ago

Date of purchase: 10/23/2015

ok overall

Product reviews

Not received a review invite?

About COSME-DE.COM

COSME-DE.COM offers a great variety of skincare and cosmetic products from the best brands with competitive prices, plus FREE international shipping.

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852 3557-6150

12/F Yau Lee Centre, 45 Hoi Yuen Road, Kwun Tong, Kowloon, 0000, Hong Kong

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