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ratings over the past year

Displaying all 479 reviews
Trusted Customer
4 years ago
Date of purchase: 11/21/2020
VERY HAPPY
This is the 3rd times I have purchased from COSETTE and very happy with the service.
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Trusted Customer
4 years ago
Date of purchase: 11/07/2020
nice packaging
1
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Trusted Customer
4 years ago
Date of purchase: 11/01/2020
Servi e was quick and fast and the product was true to its description and packaging was beautiful.
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HC
Helen Caughey
Leura
4 years ago
Date of purchase: 11/11/2020
What Helen Caughey said about COSETTE:
Poor
Not really happy when I bought the incorrect colour as the colour selection choice was ambiguous on the website. So then reordered other 2 colours only to discover one wasn't actually available. ...

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Cosette
COSETTE
4 years ago
Dear Helen, Thank you for your review. Please accept our sincere apologies for any inconvenience caused. We always aim to provide you with the best shopping experience, and it saddens us to hear your experience was not up to your standards. Because we know it can be tricky to order online with colour differences and small details that may differ from time to time, we have put in place a very easy return policy allowing you to change your mind, should the product received does not match your expectations. Because our stock is also very exclusive, quantities may change very quickly. However, while prices fluctuate during promotions, we do not believe the item you've chosen became half price of the final price displayed. If you have not already, we strongly advise you to get in touch with one of our customer service representatives that shall help you out with any request you may have, and hopefully make your shopping experience at Cosette a little better! Warmest, The Cosette Team x
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Trusted Customer
4 years ago
Date of purchase: 11/12/2020
Consistent quality online experience
Quality product, superfast delivery, beautiful packaging
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Trusted Customer
4 years ago
Date of purchase: 10/31/2020
Product reviews

3
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CT
Carmen Tomasic
4 years ago
Date of purchase: 10/10/2020
What Carmen Tomasic said about COSETTE:
Really helpful, i especially appreciated the flexibility with changing the delivery option after I’d ordered
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Louise Cowling
4 years ago
Date of purchase: 10/16/2020
What Louise Cowling said about COSETTE:
Over 6 items now from this site and ALWAYS 100% happy!
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MB
Maria Bravo
4 years ago
Date of purchase: 10/09/2020
What Maria Bravo said about COSETTE:
Check your products and your website before you send them to your customers.
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Gabriel Silva
COSETTE
4 years ago
Dear Maria, Thank you for your feedback. We apologise the products sent were not up to your standards! Our team always makes its best efforts in order to send you the best quality products. If you wish to exchange your bag and us to investigate further on that matter to resolve it with you, please contact our customer service: info@cosette.com.au Kindest, The Cosette Team
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LH
Laura Hopkins
4 years ago
Date of purchase: 10/18/2020
What Laura Hopkins said about COSETTE:
Excellent customer service
There was a slight miscommunication with my order and I finally managed to get in contact with the them and everything was sorted out really quickly and easily. Very happy
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About COSETTE
COSETTE is a trusted online platform for buying and selling authentic luxury products. Modelled around the concept of making Luxury Accessible, you can easily shop for an exciting collection of NEW Luxury Designers Accessories, Bags or Sunglasses at discounted prices. Our flagship boutique based in The Rocks is accredited as an off-airport Duty-Free Store (DFS) by the Australian Border.
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140 George Street, Sydney, 2000, Australia
Why trust Feefo reviews?

About COSETTE
COSETTE is a trusted online platform for buying and selling authentic luxury products. Modelled around the concept of making Luxury Accessible, you can easily shop for an exciting collection of NEW Luxury Designers Accessories, Bags or Sunglasses at discounted prices. Our flagship boutique based in The Rocks is accredited as an off-airport Duty-Free Store (DFS) by the Australian Border.