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COSETTE Reviews

http://www.cosette.com.au
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ratings over the past year

Displaying all 479 reviews
MW
Marianne Walsh
Leura
4 years ago
Date of purchase: 03/19/2021
What Marianne Walsh said about COSETTE:
100% for customer service. I felt pampered!
Their service was prompt, everything was as requested except one jumper was advertised as 50%cashmere -50%wool it was nylon and wool. I kept it because the style was lovely! Beautiful presentation!
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Fatma
4 years ago
Date of purchase: 03/24/2021
What Fatma said about COSETTE:
Too hard too return the item
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Cosette
COSETTE
4 years ago
Dear Fatima, Thank you for your feedback. Our return policy is extremely easy: simply send your request if you are within your 7days to our friendly customer service team at info@cosette.com.au and they take it from here organising everything. We are sorry you were not fully happy with this service and hope to see you soon in store! The Cosette Team x
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Trusted Customer
4 years ago
Date of purchase: 03/04/2021
Highly recommend
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Trusted Customer
4 years ago
Date of purchase: 03/05/2021
Beautiful merchandise and I loved the boutique.
I have purchased both online and in Sydney store and both service and products were great. Prices are really good; I will happily buy again.
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Trusted Customer
4 years ago
Date of purchase: 03/11/2021
Fast delivery - happy for me to return an item that was too big - great products
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Kristin Fan
4 years ago
Date of purchase: 03/24/2021
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What Kristin Fan said about COSETTE:
High quality products and friendly service
I took my recent online purchase to the store to change to a different colour. The shop assistants were very helpful and patient and I was very happy with what I got in the end.
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Trusted Customer
4 years ago
Date of purchase: 03/24/2021
I try to email to let you know i need a gift wrap for my boyfriend but no one reply
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Cosette
COSETTE
4 years ago
Hi there, Thank you for your feedback. Our customer service can take up to 3 days to get back to you, however while we understand the delays can be frustrating, we always make sure to get back to you! We are sorry for the stress caused and hope to see you in-store soon. The Cosette Team x
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Trusted Customer
4 years ago
Date of purchase: 03/01/2021
Take so long to shipping
Take a week to ship my order
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Trusted Customer
4 years ago
Date of purchase: 01/05/2021
I am usually apprehensive about making any purchase like this online however, I opted to pick-up from the boutique the following day so I could inspect the bag myself before receiving it. It’s...

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Trusted Customer
4 years ago
Date of purchase: 01/09/2021
Great service and product
Speedy delivery, great communication, loved the trousers
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About COSETTE
COSETTE is a trusted online platform for buying and selling authentic luxury products. Modelled around the concept of making Luxury Accessible, you can easily shop for an exciting collection of NEW Luxury Designers Accessories, Bags or Sunglasses at discounted prices. Our flagship boutique based in The Rocks is accredited as an off-airport Duty-Free Store (DFS) by the Australian Border.
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+61 2 9241 3601
140 George Street, Sydney, 2000, Australia
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About COSETTE
COSETTE is a trusted online platform for buying and selling authentic luxury products. Modelled around the concept of making Luxury Accessible, you can easily shop for an exciting collection of NEW Luxury Designers Accessories, Bags or Sunglasses at discounted prices. Our flagship boutique based in The Rocks is accredited as an off-airport Duty-Free Store (DFS) by the Australian Border.