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Cooksongold.com Reviews

http://www.cooksongold.com/
Rated
Exceptional

Cooksongold is the leading one-stop shop for the jewellery maker, supplying everything from jewellery tools to bullion and more.

Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

1,620

84

23

9

21

1,757

ratings over the past year

Displaying all 39,317 reviews
NO
Norma
Oxford
9 years ago
Date of purchase: 03/28/2016
What Norma said about Cooksongold.com:
No complaints whatsoever.
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Emma
Cooksongold.com
9 years ago
Thank you for taking the time to review us. We are pleased to hear you are happy with our products and service here at Cooksongold. Regards Emma
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Emma
Cooksongold.com
9 years ago
Thank you for taking the time to review us. We are pleased to hear you are happy with our products and service here at Cooksongold. Regards Emma
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Balazs
9 years ago
Date of purchase: 04/13/2016
What Balazs said about Cooksongold.com:
Highly recommended
Always quick, perfect service.
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Emma
Cooksongold.com
9 years ago
Thank you for taking the time to review us. We are pleased to hear you are happy with our products and service here at Cooksongold. Regards Emma
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Shelagh
9 years ago
Date of purchase: 03/28/2016
What Shelagh said about Cooksongold.com:
Next day delivery.
Quick delivery as standard which is fantastic.
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Emma
Cooksongold.com
9 years ago
Thank you for taking the time to review us. We are pleased to hear you are happy with our products and service here at Cooksongold. Regards Emma
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Jane Slade
Banbury, Oxfordshire
9 years ago
Date of purchase: 03/18/2016
What Jane Slade said about Cooksongold.com:
Great to do business with, would recommend.
Delivery is great, usually within a couple of days. If you need to talk to sales they are helpful and friendly and handle any queries quickly. If there is a delay on an order they keep you informed.
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Emma
Cooksongold.com
9 years ago
Thank you for taking the time to review us. We are pleased to hear you are happy with our products and service here at Cooksongold. Regards Emma
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LORRAINE
9 years ago
Date of purchase: 04/04/2016
What LORRAINE said about Cooksongold.com:
I've used Cookson for years. They are not always the cheapest, but I find their service generally efficient and after having the opposite experience with a rival lately. I am glad that they dispatch...

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Emma
Cooksongold.com
9 years ago
Dear Lorraine, 
Thank you for your review.
I will forward your comments onto our product team for review, to see if we can introduce more casting products to our range in the future.
Kind Regards, 
Emma 
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Helen
Colne
9 years ago
Date of purchase: 03/29/2016
What Helen said about Cooksongold.com:
Great company. My 1st choice.
Good advice, offers and products. Always my first choice for silver smithing supplies.
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Emma
Cooksongold.com
9 years ago
Thank you for taking the time to review us. We are pleased to hear you are happy with our products and service here at Cooksongold. Regards Emma
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Ian
West Yorksire
9 years ago
Date of purchase: 03/04/2016
What Ian said about Cooksongold.com:
Don't expect too much customer service.
I used to use Cookson's a lot, mainly small orders as I'm a hobbyist. I say used to because my last few shopping experiences have put me off and I now try to shop around more. I now prefer to look...

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Emma
Cooksongold.com
9 years ago
Dear Ian,
Thank you for your review, your feedback is really important to us.
I am sorry the experience you have had is less than expected. We accept that there are improvements we need to make in our communication and we will be looking to adopt a number of changes in the near future. 
With regards to your pricing comments, we will price match where appropriate.
Kind Regards, Emma
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Julie-Ann-Arts.com
Isle of Wight
9 years ago
Date of purchase: 03/22/2016
What Julie-Ann-Arts.com said about Cooksongold.com:
Customer support and service
Very impressed with the turn around of deliveries. If there have ever been any queries raised by me I have always found the support whether via email or telephone very professional and friendly.
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Emma
Cooksongold.com
9 years ago
Thank you for taking the time to review us. We are pleased to hear you are happy with our products and service here at Cooksongold. Regards Emma
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Tina
Bedfordshire
9 years ago
Date of purchase: 03/15/2016
What Tina said about Cooksongold.com:
It a pleasure to shop with Cookson
It is a pleasure to shop with Cookson, fast and easy to use on line and if I need to talk to some one its a very friendly and helpful service.
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Emma
Cooksongold.com
9 years ago
Thank you for taking the time to review us. We are pleased to hear you are happy with our products and service here at Cooksongold. Regards Emma
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Sacha
Hampshire
9 years ago
Date of purchase: 04/15/2016
What Sacha said about Cooksongold.com:
Excellent service
Excellent online chat, excellent over the phone, excellent delivery service. They have never got an order wrong (touch wood!) and the order is always sent out quickly. I can't fault them.
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Emma
Cooksongold.com
9 years ago
Thank you for taking the time to review us. We are pleased to hear you are happy with our products and service here at Cooksongold. Regards Emma
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About Cooksongold.com
For over 20 years Cooksongold have led the way in providing high quality professional jewellery making products at affordable prices. From gold, silver, platinum and palladium bullion to the industry's leading jewellery tools and more.
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0345 1010 1122
59-83 Vittoria Street, Birmingham, West Midlands, B1 3NZ, United Kingdom
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About Cooksongold.com
For over 20 years Cooksongold have led the way in providing high quality professional jewellery making products at affordable prices. From gold, silver, platinum and palladium bullion to the industry's leading jewellery tools and more.