How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Contours Holidays Reviews

Displaying all 1,216 reviews

Trusted Customer

Feefo Verified

1 month ago

Speyside Way, July 2026

Excellent, on the whole, as usual. We would have appreciated some communication about the wildfires in the area as we approached them. Not being in touch with local media outlets, we smelled and...

Cass

Contours Holidays

1 month ago

Thank you very much for writing a review. We've been keeping a keen eye on the fires this season and getting in touch with walkers where a fire is set to actively interrupt their holiday, but we'll definitely keep your comment in mind going forward - a little positive "don't worry!" must go a long way to settle any concerns when there's smoke on the air. We're glad you enjoyed the Speyside Way on the whole and that ultimately everything went to plan. Thank you for writing a review!

Product reviews

Date of purchase: 02/23/2026

Trusted Customer

Feefo Verified

1 month ago

They were complete, responsive and accommodated our particular transportation needs

Cass

Contours Holidays

1 month ago

That's great to hear. Thanks for writing a review!

Product reviews

Date of purchase: 02/20/2026

50 years old couple

Feefo Verified

CHE

1 month ago

What 50 years old couple said about Contours Holidays:

Beautiful and varied Lake District

Very good. We received useful material (hard-copy and digitally) in time. One day our luggage arrived at bit later, but still everything ok.

Cass

Contours Holidays

1 month ago

Thank you for writing a review! We're glad you enjoyed our North Lakes Short Break.

Product reviews

Date of purchase: 04/13/2026

Othmar Ziswiler

Feefo Verified

CHE

1 month ago

What Othmar Ziswiler said about Contours Holidays:

Antwort innerhalb eines Tages

Cass

Contours Holidays

1 month ago

We're always aiming to achieve those quick responses! We're glad we were so timely with your requests and booking. Thanks very much for writing a review.

Product reviews