Merchant Logo
Rated
Exceptional

Established in 1936, we’ve gone from strength to strength growing to a network of over 180 estate agency branches.

Service
4.8
/5

5

4

3

2

1

1,116

95

8

9

13

1,241

ratings over the past year

Displaying all 9,574 reviews
Trusted Customer
18 hours ago
Date of purchase: 09/02/2025
MA
Ms Nana Yaa Adoma
Northampton
19 hours ago
Date of purchase: 09/02/2025
What Ms Nana Yaa Adoma said about Connells:
Excellent
⭐️⭐️⭐️⭐️⭐️ Very effective and consistent service. Andreea, my mortgage advisor, was incredibly friendly, knowledgeable, and supportive throughout the whole process. I had some challenges with my...

Read all
MC
Mr Lawrence Carlos
Northampton
21 hours ago
Date of purchase: 09/02/2025
What Mr Lawrence Carlos said about Connells:
I bought my first property with Connells, then the second one.
The best mortgage services I have ever experienced, no wonder I am a life member. Mr Bradley Stacy-wood is very much knowledgeable and has very good advice on what is best to the buyer.
Trusted Customer
1 day ago
Date of purchase: 08/27/2025
Connells mortgage service is trustworthy.
Connells mortgage service is absolutely helpful, the knowledge and the approach of their staff inspired me to achieve my aim. l can boldly say that l will recommend connells to everybody that needs...

Read all
MD
Mr IOAN DRIMENT
HEREFORD
1 day ago
Date of purchase: 08/26/2025
What Mr IOAN DRIMENT said about Connells:
I'm very happy with the service. A received all the information I requested
Very good.
Trusted Customer
2 days ago
Date of purchase: 08/29/2025
Very helpful team, who sorted remortgage within a day
Katan was very helpful and talked me through everything clearly - we sorted the new mortgage within a few hours which was great.
Trusted Customer
4 days ago
Date of purchase: 08/21/2025
Very excellent service, thorough and supportive to our needs etc
Very excellent service, thorough and supportive to our needs and circumstances. For example, took stress off us by looking at alternative mortgage providers on behalf and what best suits our...

Read all
MB
Mr Aaron Browne
4 days ago
Date of purchase: 08/26/2025
MB
Mr Stuart Paul Bowen
Filton, South Gloucestershire
5 days ago
Date of purchase: 08/28/2025
Trusted Customer
5 days ago
Date of purchase: 11/11/2024
Not doing good
Lazy
Merchant Logo
Lucy Mawer
Connells
2 days ago
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing EAComplaints@Connellsgroup.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Feedback and Support Team.
About Connells
Established in 1936, we’ve gone from strength to strength growing to a network of over 180 estate agency branches. We’re also part of the Connells Group one of the largest and most successful estate agency groups in the UK. Every year we help thousands of buyers, sellers, landlords, tenants, investors to purchase, sell, let and rent properties.
Read all
Cumbria House, 4th Floor, Suite 3, Leighton Buzzard, Bedfordshire, LU7 1GN, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Connells
Established in 1936, we’ve gone from strength to strength growing to a network of over 180 estate agency branches. We’re also part of the Connells Group one of the largest and most successful estate agency groups in the UK. Every year we help thousands of buyers, sellers, landlords, tenants, investors to purchase, sell, let and rent properties.