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Connells Home Conveyancing Reviews | Customer Service Reviews for https://www.feefo.com/reviews/connells-home-conveyancing | Feefo

Displaying all 1,654 reviews

Mr Jonathan Pugh

Feefo Verified

GBR

6 months ago

What Mr Jonathan Pugh said about Connells Home Conveyancing:

Great service, very professional in particular the Halesowen branch manager Joanne Tallis

Trusted Customer

Feefo Verified

6 months ago

A great service from Kelly Hunt at Conveyancing Direct

I was a little anxious about using an online conveyancing service, especially because I was paying cash so I had to transfer a large sum of money. But Kelly Hunt, & the others I spoke to...

Trusted Customer

Feefo Verified

6 months ago

Lady was lovely, although not the turn out I was wanting she was only doing her job

Trusted Customer

Feefo Verified

6 months ago

Very helpful and informative service

David Thomas was always on hand to help us. He gave clear advice and instruction and got back to us swiftly by email and phone. Our exchange and completion date were incredibly close to receipt of...

Mr Andrew Mark Ward

Feefo Verified

GBR

6 months ago

What Mr Andrew Mark Ward said about Connells Home Conveyancing:

Prompt and efficient service

Prompt and efficient service and easy to reach on the telephone. Additional costs arising were sometimes unexpected but were explained on request. Post completion service still ongoing but good to...

Trusted Customer

Feefo Verified

6 months ago

‘Go you own way’

We feel that there was a distinct lack of urgency in progressing the sale of our home. Levels of communication were poor with repeated requests made for updates and clarification. The web approach...

Zoe

Connells Home Conveyancing

6 months ago

We’re sorry to hear that your experience didn’t meet expectations and that communication and online process caused frustration. We understand how delays and duplicate requests can be stressful and appreciate your feedback, which will be shared with the team to help improve systems and service going forward.

Trusted Customer

6 months ago

My sincere apologies but thought I was rating the legal services. Happy for you to remove this review!

Zoe

Connells Home Conveyancing

6 months ago

Good Afternoon, The review is for the legal services and we have forwarded your comments to the law firm. Kind Regards

Mr Patrick Malocco

Feefo Verified

6 months ago

What Mr Patrick Malocco said about Connells Home Conveyancing:

Claire was easy to contact and always replied to are phone calls and kept us updated throughout the home conveyancing.

Trusted Customer

Feefo Verified

6 months ago

Lack of communication

Lack of communication, and withholding important information. We found our from our sellers solicitors that our buyer had pulled out, before connells told us (they had told our seller’s solicitor but...

Zoe

Connells Home Conveyancing

6 months ago

Thank you for your feedback. I’m very sorry for the lack of communication and the way this situation was handled. Your comments will be taken seriously and shared with the team to prevent this from happening again.

Trusted Customer

Feefo Verified

6 months ago