The whole process from when the offer was made to completion took 5 1/2 months which was a long nightmare. Also we started off with someone called Harry Haddock then we got swapped to Jananii so it...
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Zoe
Connells Home Conveyancing
6 months ago
We’re sorry to hear that your sale took longer than expected and that the process felt frustrating at times. We appreciate your patience and are glad communication improved toward the end. Your feedback is valuable, and we’ll use it to help ensure smoother experiences for future clients.
Trusted Customer
6 months ago
N/a
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Trusted Customer
Feefo Verified
6 months ago
Very good team, always wi
Welcome and willing to help in any way.
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Trusted Customer
Feefo Verified
6 months ago
Quick efficient responses
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Trusted Customer
Feefo Verified
6 months ago
Excellent service
Very good very helpful n have started all the work on time
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Trusted Customer
Feefo Verified
6 months ago
A Buyer’s perspective
Muve is good, effective service run by energetic individuals. They able to get the job done involving a management company. This increased the processing cost for which expectations were not set. ...
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Trusted Customer
Feefo Verified
6 months ago
User friendly system
Not being very technology minded I was very nervous about using this system, but once I started I found it to be very user friendly and have managed to navigate my way round it.
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Trusted Customer
Feefo Verified
6 months ago
Very professional
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Trusted Customer
Feefo Verified
6 months ago
Terrible
Switch (solicitors) Lack of communication. Only received updated after chasing continuously. Tried to make a complaint but no member of staff was sure on there procedure on this matter overall...
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Zoe
Connells Home Conveyancing
6 months ago
We’re very sorry to hear about your experience and the lack of communication you encountered. This isn’t the level of service we expect, and we regret that the firms complaints process wasn’t made clear. We appreciate your feedback and will ask the firm to review their procedures to ensure better communication and support for our clients in the future.
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Mr Joseph Sepede
Feefo Verified
6 months ago
What Mr Joseph Sepede said about Connells Home Conveyancing:
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.