The sale of my property was quick, the mortgage broker was excellent .I got very good advice from connells on how and what will make my property seller fast , and the advice really helped.
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Trusted Customer
Feefo Verified
5 months ago
Do not touch!!!
I can’t express enough how bad Rose Clinch has been so far. As moving is meant to be one of the most stressful experiences, she has made it twice as bad. No communication, unless I email her, then...
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Zoe
Connells Home Conveyancing
5 months ago
Thank you for your feedback. I’m very sorry to hear about the poor communication and the delays you’ve experienced. Moving home is stressful enough without these added frustrations, and it’s clear the level of service fell far below expectations. Your comments about the lack of updates, slow progress, and unreturned emails are concerning, and they will be taken seriously. Thank you for bringing this to our attention so we can work to improve our service.
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Trusted Customer
Feefo Verified
5 months ago
Sale of property.
Not a pleasant experience. I would not use them again. Had very little interaction, the loneliest journey I’ve ever been on, glad it’s over.
Zoe
Connells Home Conveyancing
5 months ago
Thank you for your feedback. I’m sorry to hear that the experience felt isolating and that communication was lacking during your sale. This is not the level of support we aim to provide. Your comments are appreciated and will be used to help improve our service.
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Trusted Customer
Feefo Verified
5 months ago
good service
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Trusted Customer
Feefo Verified
5 months ago
Great service no complaints thus far
The process has gone though fairly easily, so far. I have only been in communication with Emma for a short while.
It is great that I have her direct phone number, which is answered promptly. I am...
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Trusted Customer
Feefo Verified
5 months ago
Good service
Quite helpful and supportive to deal with the process of sales.
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MP
Mrs Daphne Patten
Feefo Verified
GBR
5 months ago
What Mrs Daphne Patten said about Connells Home Conveyancing:
Connells solicitors are too expensive
The reason I transferred to another company was because your quotes were approxiamately £1,500 above the quote of the other company. I was told that you offered a no sale no fee option. However, so...
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Zoe
Connells Home Conveyancing
5 months ago
Thank you for your feedback. I’m sorry to hear that our fees did not meet your expectations. We aim to offer competitive and transparent pricing, and your comments will be used to review how our firms communicate our options to clients.
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Trusted Customer
Feefo Verified
5 months ago
Excellent service. I felt that they full attention on my requirements and that they understood my need to get my property sold ASAP.
Very happy with the attention to detail making sure everything is...
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Trusted Customer
Feefo Verified
5 months ago
Jo Holt
Jo Holt has been incredible. She always called me back and explained everything in detail. She never over promised and was always transparent. I couldn't recommend her enough.
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MB
Mr Tony Beard
Feefo Verified
GBR
5 months ago
What Mr Tony Beard said about Connells Home Conveyancing:
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.