Condor Ferries is no longer an active Feefo customer
Displaying all 4,571 reviews
Trusted Customer
Feefo Verified
1 year ago
Enjoyable Experience
Efficient and quick car loading/unloading; access to upper decks via stairwells easily identified. Seating in economy section was comfortable with window seats and sea view a bonus. With very few...
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Carol
Condor Ferries
1 year ago
Thank you for your kind feedback! We're so pleased to hear you had an enjoyable journey — from the smooth car loading to the comfortable seating and relaxing sea views. Sounds like the calm weather made it all the more special! We look forward to welcoming you on board again soon
Kind regards
Carol
Customer Relations
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Jacqueline Lee
Feefo Verified
Oxford
1 year ago
What Jacqueline Lee said about Condor Ferries:
Customer care
Ship was clean and well maintained
Menus were not diabetic friendly option were limited.
Customer care lady was a little abrupt and snippy when responding to a request for information regarding...
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Carol
Condor Ferries
1 year ago
Thank you for taking the time to share your experience — we really appreciate your honest and balanced feedback. We're glad to hear the ship was clean and well maintained, and that you continue to value our service. We're sorry to hear about your experience with customer care and the limited diabetic-friendly food options. That’s certainly not the level of service we aim to provide, and your comments will be shared with the relevant teams to help us improve. We’re grateful for your continued support and look forward to welcoming you onboard again soon.
Kind regards
Carol
Customer Relations
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Trusted Customer
Feefo Verified
1 year ago
Better than flying!
Well organised, on time and great value vs air fare.
Carol
Condor Ferries
1 year ago
Thank you for your wonderful feedback! We're so happy to hear you found the journey well organised, on time, and great value. It's always nice to know that we can offer a great alternative to flying! We look forward to welcoming you onboard again soon!
Kind regards
Carol
Customer Relations
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Trusted Customer
Feefo Verified
1 year ago
Brilliant trip to UK April 2025 on Condor Voyager.
Comfortable clean and all staff very friendly and helpful.
Went on Voyager for first time which sails much better when weather is a bit rough as it was for some of our journey.
Food a bit expensive...
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Carol
Condor Ferries
1 year ago
Thank you so much for your lovely and detailed feedback! We're thrilled to hear you had such a brilliant trip to the UK aboard Condor Voyager. It’s great to know you found the ship clean, comfortable, and well-handled even in rougher weather — and that our friendly team helped make the journey even better! We're glad you enjoyed the food options and seating, and really appreciate your thoughts on Club Class too. We’ll be sure to pass your comments along. Looking forward to welcoming you back onboard again soon.
Warm regards
Carol
Customer Relations
Trusted Customer
1 year ago
We are travelling on Condor Voyager again in August and looking forward to it! It’s cheaper than flying and much more enjoyable.
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David Duval
Feefo Verified
Le Rheu
1 year ago
What David Duval said about Condor Ferries:
Very good
Carol
Condor Ferries
1 year ago
Thank you for sharing your positive feedback! We're delighted to hear that you enjoyed your recent crossing with us. We look forward to welcoming you back soon.
Regards
Carol.
Customer Relations
0
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Trusted Customer
Feefo Verified
1 year ago
Good. But ibis a monopoly so mo option
Carol
Condor Ferries
1 year ago
Thank you for sharing your positive feedback! We're delighted to hear that you enjoyed your recent crossing with us. We look forward to welcoming you back soon.
Regards
Carol.
Customer Relations
0
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DH
Denise Hamman
Feefo Verified
54
1 year ago
What Denise Hamman said about Condor Ferries:
Organisation efficace
Confortable car peu de passagers
Carol
Condor Ferries
1 year ago
Thank you for sharing your positive feedback! We're delighted to hear that you enjoyed your recent crossing with us. We look forward to welcoming you back soon.
Regards
Carol.
Customer Relations
0
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Trusted Customer
Feefo Verified
1 year ago
Helpful staff, comfy chairs, pleasant crossing.
Very helpful staff, easy access for disabled passengers allowing parking by the ramp.
I didn't have a pet but I thought it was a nice touch to allow passengers to check on their pets during the...
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Carol
Condor Ferries
1 year ago
Thank you for sharing your positive feedback! We're delighted to hear that you enjoyed your recent crossing with us aboard the Voyager. We look forward to welcoming you back soon and hope your next journey is just as smooth and enjoyable.
Regards
Carol
Customer Relations
0
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VG
Virginia Griffiths
Feefo Verified
Lantillac
1 year ago
What Virginia Griffiths said about Condor Ferries:
Excellent service
Excellent and on time...service great. Would travel again.
Carol
Condor Ferries
1 year ago
Thank you for sharing your positive feedback! We're delighted to hear that you enjoyed your recent crossing and our service. We look forward to welcoming you back soon and hope your next journey is just as smooth and enjoyable.
Regards
Carol
Customer Relations
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GA
Gary Atkins
Feefo Verified
Ashbourne, Derbyshire
1 year ago
What Gary Atkins said about Condor Ferries:
Good service - no dramas!
The booking process was straightforward, as was the communication for arriving at the port and boarding the ferry. Services available on board were fine, too. In fact, no dramas of any kind .......
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Carol
Condor Ferries
1 year ago
Thanks so much for the lovely feedback! We're thrilled to hear you had such a smooth and drama-free crossing — that's exactly what we aim for! We can't wait to welcome you back onboard soon and hope your next trip is just as easy and enjoyable.
Kind regards
Carol
Customer Relations
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
