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Trusted Customer
7 years ago
A great start to our holiday!
It was an excellent service - hassle free - friendly staff and a wonderful lounge - we upgraded - and would highly recommend it to anyone travelling to Jersey/Guernsey. Also thought the on-board...
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Carol
Condor Ferries
7 years ago
Thank you for your positive feedback and we are delighted to hear that you enjoyed our service and our lounges. We look forward to seeing you back on board in the near future. Kind regards. Condor Ferries
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Trusted Customer
7 years ago
Excellent communications and travel. Only one complaint; our journey home was cancelled due to high winds, this in itself wasn’t too much of a problem as we understood it couldn’t be helped. Condor...
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Carol
Condor Ferries
7 years ago
Thank you for sharing your observations with us. We are sorry that you experienced these issues, unfortunately, there can be a very high volume of calls during a disrupted sailing as we endeavour to accommodate our passengers and I am sorry you were not dealt with n a timely manner. We do look forward to welcoming you back on board in the near future. Kind regards Condor Ferries
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TH
there
7 years ago
What there said about Condor Ferries:
Great ferry service
Whole experience was well organised and ferry was very comfortable. Would recommend.
Carol
Condor Ferries
7 years ago
Thank you for your positive comments, we are delighted that you enjoyed your crossing with us. Kind regards Condor Ferries
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TH
there
7 years ago
What there said about Condor Ferries:
The service was good and the staff were helpful
Carol
Condor Ferries
7 years ago
Thank you for your positive feedback and we look forward to welcoming you back on board Condor Ferries in the near future. Kind regards Condor Ferries
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TH
there
7 years ago
What there said about Condor Ferries:
I was overcharged by £100
Carol
Condor Ferries
7 years ago
Thank you for your comments. Please contact our customer relations team so that we may look into this matter for you. Kind regards Condor Ferries
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TH
there
7 years ago
What there said about Condor Ferries:
Travel to st malo and find the 3-4 hr stop over in the channel islands a real chore and makes a very long and tiring day. We are looking at alternatives for the future as I do this trip every year...
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Carol
Condor Ferries
7 years ago
Mrs Stapleton, we are sorry for this inconvenience on your journey as we visit the Channel Islands en route to St Malo and we are sorry it takes away from your enjoyment of your travels, but we do thank you for your observations. Kind Regards Condor Ferries
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Trusted Customer
7 years ago
The ferry left on time and we had a very pleasant voyage the sea was calm and we arrived in Guernsey on time or even a little bit early the loading and unloading staff were very helpful and we...
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Carol
Condor Ferries
7 years ago
Thank you for your positive feedback, we are really happy to hear that you enjoyed our service on your recent crossing. We look forward to welcoming you back on board in the not too distant future. Kind regards Condor Ferries
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TH
there
7 years ago
What there said about Condor Ferries:
Brilliant service
Really efficient effective and friendly service. Made the journey very enjoyable. Highly recommended.
Carol
Condor Ferries
7 years ago
Thank you for taking the time to share your experience of your recent sailing. We hope to see you back in the very near future. Kind regards. Condor Ferries
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TH
there
7 years ago
What there said about Condor Ferries:
Amazing sailing experience!
I have always enjoyed travelling with Condor, specially Condor Liberation is definitely a next generation fast ferry. On calm day sailing is absolute pleasure. Plus there is also a lot to do onboard,...
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TH
there
7 years ago
What there said about Condor Ferries:
Jaunt to Jersey
Comfortable ,relaxing journey on the way out
Loved the storm on the return -lashing waves, crashing hull and screaming kids!
Carol
Condor Ferries
7 years ago
Thank you for your positive feedback, we are delighted you enjoyed your crossing with us...despite the stormy conditions! We look forward to welcoming you back on calmer waters. Kind regards Condor Ferries
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
