Condor Ferries is no longer an active Feefo customer
Displaying all 4,571 reviews
Trusted Customer
Feefo Verified
1 year ago
Easy online booking
Easy to book online & confirmation received promptly via email. I needed to amend my booking and the customer service was very good. Outward & return journeys were on time and staff onboard friendly...
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Trusted Customer
Feefo Verified
1 year ago
Birthday visit
Boarding and disembarking were well managed and on time. Being able to sit where you wanted. Crew polite and helpful. Facilities kept clean.
Carol
Condor Ferries
1 year ago
Thank you for your lovely feedback — we're so glad you chose to travel with us for your birthday visit! It's great to hear everything ran smoothly and that you found the crew helpful and the facilities clean and comfortable. We hope it helped make your special trip even more enjoyable, and we look forward to welcoming you on board again soon!
Kind regards
Carol
Customer Relations
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JB
John Byrne
Feefo Verified
Reading
1 year ago
What John Byrne said about Condor Ferries:
Brilliant.
Great service.
Cant fault them
Carol
Condor Ferries
1 year ago
Thank you! We're so glad to hear you had a brilliant experience with us. Your kind words mean a lot to the whole team. We’ll keep doing our best to make every trip just as great. Hope to see you onboard again soon.
Warm regards
Carol
Customer Relations
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Trusted Customer
Feefo Verified
1 year ago
Great experience
Great experience, staff very friendly and good booking platform
Carol
Condor Ferries
1 year ago
Thank you so much for your lovely feedback! We're so happy to hear you had a great experience and that our friendly staff and booking platform helped make everything easy and enjoyable. We really appreciate you taking the time to share this — and we hope to welcome you back onboard again soon!
Warm regards
Carol
Customer Relations
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NF
Neil France
Feefo Verified
Guernsey
1 year ago
What Neil France said about Condor Ferries:
Much better experience under Brittany ferries control from start to finish
Carol
Condor Ferries
1 year ago
Thank you for your kind words! We're so pleased to hear that you had a good experience from start to finish. It means a lot to us, and we’ll keep working hard to make every journey smooth and enjoyable. Hope to see you onboard again soon.
Warm regards.
Carol
Customer Relations
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HG
Howard Grieve
Feefo Verified
Guernsy
1 year ago
What Howard Grieve said about Condor Ferries:
No complaints
Great trip both outward and in from St Malo
Carol
Condor Ferries
1 year ago
Thank you so much for your kind words! We're delighted to hear you had a great trip both to and from St Malo.
It’s always lovely to know our passengers had a smooth and enjoyable experience. We hope to welcome you back on board again very soon for another great journey.
Warm regards
Carol
Customer Relations
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LJ
Lynden Jones
Feefo Verified
Guernsey
1 year ago
What Lynden Jones said about Condor Ferries:
Worry free
Smooth and straight forward and a pleasant crossing
Carol
Condor Ferries
1 year ago
Thank you so much! We're really glad to hear your crossing was smooth, straightforward, and worry-free — just the way it should be! It’s always great to know our passengers had a pleasant journey. We hope to welcome you back onboard again soon.
Warm regards
Carol
Customer Relations
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Trusted Customer
Feefo Verified
1 year ago
I will aways prefer to travel vire boat rather than catarmaran or aerophane it is far more leisureble. With Condor it's been just that "leisureble".
Carol
Condor Ferries
1 year ago
Thank you for sharing that — we love hearing this! There’s something special about a leisurely journey by boat, and we’re so glad your experience with Condor has been just that: relaxing and enjoyable. We really appreciate your kind words and look forward to welcoming you back onboard for many more laid-back sailings!"
Warm regards
Carol
Customer Relations
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Trusted Customer
Feefo Verified
1 year ago
Previous company care about people
Previous condor was the best than this , because new company doesn’t consider the costumers, I was late for just 3 minutes and they did not allow us to enter the ferry and they refused to rebook us...
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Carol
Condor Ferries
1 year ago
We're really sorry to hear about your recent experience — we understand how frustrating and costly that must have been. While we do have to follow check-in times to ensure safe and timely sailings, we never want our passengers to feel unsupported. If you'd like us to look into this further, please don’t hesitate to reach out to our Customer Relations team at customer.relations@brittanyferries.gg. We’d really appreciate the chance to review what happened and see how we can help.
Kind regards
Carol
Customer Relations
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Trusted Customer
Feefo Verified
1 year ago
Good experience
On time
Confortable
Carol
Condor Ferries
1 year ago
Thank you for your kind words! We're so glad to hear you had a good experience, with everything running on time and comfortably. We really appreciate you sailing with us and hope to welcome you back onboard again soon!"
Kind regards
Carol
Customer Relations
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
