Commercial Vehicle Direct is no longer an active Feefo customer
Displaying all 1,293 reviews
Trusted Customer
Feefo Verified
10 years ago
An awful experience
I have no problems with the insurance products that they sell, but dealing with their renewal phone service at the weekend was the worst experience ever. It was amateurish and left me wondering that...
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Jamie
Commercial Vehicle Direct
10 years ago
Hello,
Thank you for your feedback.
I am sorry that you felt our renewal process was poor during your recent contact.
I have today attempted to call you, however, you were unavailable. I have therefore now emailed you.
Should you have any further concerns please feel free to email me.
Kind regards,
Jamie
1
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Trusted Customer
Feefo Verified
10 years ago
Hassle free renewal
I was not pressured into renewing until I was ready
0
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TC
Trusted Customer
Feefo Verified
Leicestershire
10 years ago
What Trusted Customer said about Commercial Vehicle Direct:
Van insurance
Very helpful
0
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Trusted Customer
Feefo Verified
10 years ago
very short
0
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Trusted Customer
Feefo Verified
10 years ago
very helpful and courteous throughout
very helpful and courteous throughout
0
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TC
Trusted Customer
Feefo Verified
mountain ash
10 years ago
What Trusted Customer said about Commercial Vehicle Direct:
3rd year running
Have used cvd now for three years running with no problems.
Easy to deal with fast and efficent
0
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TC
Trusted Customer
Feefo Verified
Stroud
10 years ago
What Trusted Customer said about Commercial Vehicle Direct:
Happy
As above, will continue to use.
0
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Trusted Customer
Feefo Verified
10 years ago
Good services did drop there price well done
Good services did drop there price well done
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Trusted Customer
Feefo Verified
11 years ago
White can man.
Knowledgeable staff knew their product and how to give the best deal.
0
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TC
Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Commercial Vehicle Direct:
Abrupt service
Poor ,need customer service training
Jamie
Commercial Vehicle Direct
10 years ago
Hello,
Thank you for your feedback.
I am sorry to see that you have been left unhappy with our customer service.
I have today emailed you asking for further information so I can address your concerns.
Should you need any further help please feel free to email me.
Kind regards,
Commercial Vehicle Direct is the UK’s largest specialist van insurance broker. We’re great at a lot of things, but when it comes to providing top quality van insurance, we’re one of the best van insurance brokers out there.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Commercial Vehicle Direct is the UK’s largest specialist van insurance broker. We’re great at a lot of things, but when it comes to providing top quality van insurance, we’re one of the best van insurance brokers out there.
