Commercial Vehicle Direct is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
10 years ago
I have used CDV for many years and have always been very happy with the competitive…
I have used CDV for many years and have always been very happy with the competitive prices and friendly, helpful telephone service. Not so this time, I wasn't as happy with the rushed telephone...
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Trusted Customer
Feefo Verified
10 years ago
Two operatives arranged to phone me at specific times to renew, neither phoned me.
Two operatives arranged to phone me at specific times to renew, neither phoned me.
Commercial Vehicle Direct
Commercial Vehicle Direct
10 years ago
I am sorry that you did not receive the call back that was promised.
I have provided a full response to the email address listed on your policy.
Please advise me by return should you require an agent to contact you directly.
Kind regards,
John
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Trusted Customer
Feefo Verified
10 years ago
Easy to use site good range of quotes
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Trusted Customer
Feefo Verified
10 years ago
No problems encountered
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Trusted Customer
Feefo Verified
10 years ago
Good telephone manner and rang back when he said he would. Covered all the options…
Good telephone manner and rang back when he said he would. Covered all the options available.
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Trusted Customer
Feefo Verified
10 years ago
happy with the price for my van but got fed up with the phone calls…
happy with the price for my van but got fed up with the phone calls to renew policy before it was ready to renew i think i counted 15 in total just being honest thanks
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Trusted Customer
Feefo Verified
10 years ago
I was a little upset when the young lady increased the cost of re- insuring my…
I was a little upset when the young lady increased the cost of re- insuring my Ford Transit from £ 240 to £390 over my oversight of mentioning that I had been caught by a sneaky speed camera...
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Commercial Vehicle Direct
Commercial Vehicle Direct
10 years ago
We are sorry that you are dissatisfied with your experience of renewing your vehicle with us.
I have today tried to contact you on the mobile number on your policy, however, you were unavailable at this time, I have left a voicemail for you. I have also emailed your address that we have listed on your policy providing you with a full explanation to the issues you have raised.
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Trusted Customer
Feefo Verified
10 years ago
Very good service
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Trusted Customer
Feefo Verified
10 years ago
The lady was very polite and knew her subject ,would recommend to anyone
Commercial Vehicle Direct is the UK’s largest specialist van insurance broker. We’re great at a lot of things, but when it comes to providing top quality van insurance, we’re one of the best van insurance brokers out there.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Commercial Vehicle Direct is the UK’s largest specialist van insurance broker. We’re great at a lot of things, but when it comes to providing top quality van insurance, we’re one of the best van insurance brokers out there.
